Greenway Health Advances Ambulatory Care Practices with Commercial Launch of Greenway Telehealth

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New solution was designed with customer feedback at the core, enabling providers to create a long-term virtual care strategy to best serve their patients

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“We are thrilled to put Greenway Telehealth into the hands of all our ambulatory care customers. Using our new telehealth solution, practices can reach underserved populations and ensure quality care from anywhere, meeting the demands of patients in this new age of healthcare consumerism."

Leading health information technology services provider Greenway Health announced the commercial availability of the first tool in its virtual care portfolio, Greenway Telehealth™, a secure, HIPAA-compliant solution designed with an easy-to-use interface for both providers and patients.

With virtual care visits expected to exceed one billion in 2020, Greenway Telehealth was developed in direct response to evolving customer needs and the increasing demand for a secure, high-quality and flexible remote care solution that practices can implement as part of a long-term virtual care strategy. The tool can be easily integrated into customers’ established workflows and will eventually facilitate an entirely remote patient-provider experience, optimizing practice efficiency and improving health outcomes.

“As a local community health clinic and Federally Qualified Health Center, our mission is to provide quality, patient-centered care to populations most at need. Throughout the COVID-19 pandemic, we’ve recognized the true benefits of offering virtual care services to our patients, and this will continue beyond the current public health crisis,” said Brodie Ford, Telehealth Technician at The NATIVE Project. “Greenway Telehealth provides superior audio quality and ease of use, and we look forward to offering our patients this option moving forward.”

Additional benefits of Greenway Telehealth include:

  • Designed with providers and patients in mind, providing easy, browser-based single-click access to high-quality video, audio and chat capabilities
  • Increased schedule flexibility, offering providers the ability to identify and create new revenue streams while decreasing the “no-show” rate
  • Secure and HIPAA-compliant, built according to requirements of the Security Rule to prevent data interception and protection of electronic protected health information

“We are thrilled to put Greenway Telehealth into the hands of all our ambulatory care customers. Using our new telehealth solution, practices can reach underserved populations and ensure quality care from anywhere, meeting the demands of patients in this new age of healthcare consumerism,” said David Cohen, chief product and technology officer at Greenway. “Virtual care tools are the future of healthcare delivery, and we are proud to have worked so closely with our customers to develop this solution that meets their unique needs.”

As the telehealth landscape continues to grow and shift, customers can also expect timely updates, automated capabilities, and practice management and EHR integrations to further increase efficiency.

For more information on Greenway Telehealth or to see how the solution can help your practice maintain business continuity, create additional revenue streams and reach new patient populations, visit http://www.greenwayhealth.com/solutions/telehealth.

About Greenway Health
Improving healthcare through innovation is at the heart of Greenway Health’s work. We provide electronic health record (EHR), practice management and revenue cycle management solutions that help practices in multiple specialties grow profitably, remain compliant, work more efficiently and improve patient outcomes. Our team of clinical, financial and technology experts serve as trusted advisers, committed to our customers’ success. Greenway works with over 55,000 providers across multiple specialties, which translates into millions of lives touched daily by our solutions. For details on how we can work together to build a more efficient healthcare system, visit http://www.greenwayhealth.com, call 877-537-0063, or follow Greenway on Facebook, Twitter, and LinkedIn.

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Cortney Williams
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