Greenway Health Client HealthLinc Implements Greenway Telehealth to Expand Virtual Care Offerings

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Adoption of an EHR-integrated telehealth solution will enable the organization to deliver an entirely remote patient-provider experience, thus improving outcomes

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Our improved experience with Greenway Telehealth enables us to focus more on innovation, exploring what virtual care looks like for our most at-risk patients, ultimately closing gaps in care and improving outcomes.

Greenway Health, a leading health information technology services provider, today announced an expanded partnership with HealthLinc, a nonprofit organization dedicated to improving health care for the residents of northern Indiana. A Greenway client for more than a decade, HealthLinc will be leveraging Greenway Telehealth, the first tool in the company’s virtual care portfolio, to remove care delivery barriers, enabling greater provider productivity and improved patient outcomes.

HealthLinc is a leading nonprofit organization with 12 community locations, serving five counties in northern Indiana with 97 providers and over 150 staff. The organization operates a Patient-Centered Medical Home model, offering medical, dental, optometry, behavioral health and more. HealthLinc implemented telehealth early into the pandemic but was seeking an improved solution that did not require separate logins for each of their providers, and that was easier for patients to use while completely protecting their data. With Greenway Telehealth, the organization now benefits from a secure, HIPAA-compliant solution that is integrated with its core electronic health record.

“Our goal at HealthLinc is to make a difference in our patients' lives by delivering the exceptional care they deserve,” said Melissa Mitchell, chief operating officer, HealthLinc. “Prior to the COVID-19 pandemic we were seeking a telehealth solution that would offer the convenience and flexibility our patients were requesting. Now, with Greenway Telehealth, we have a long-term solution in place that will further enable us to improve access to resources and care, including as part of our paramedicine program for homebound patients. Our improved experience with Greenway Telehealth enables us to focus more on innovation, exploring what virtual care looks like for our most at-risk patients, ultimately closing gaps in care and improving outcomes.”

Launched in October of 2020, Greenway Telehealth was developed in direct response to evolving client needs and the increasing demand for a secure, high-quality and flexible remote care solution that practices can implement as part of a long-term virtual care strategy. Since its initial launch, the solution has been implemented by thousands of users and featured on Becker’s list of Telehealth Companies to Know.

“For ambulatory care providers, having a telehealth solution integrated with its core EHR is a key component to reducing administrative burden and provider burnout, while maximizing the efficiency of the practice with added flexibility to maintain business continuity,” said David Cohen, chief product and technology officer, Greenway Health. “We’re excited to expand our partnership with HealthLinc and to provide them with the telehealth solution they need to further improve care and patient outcomes.”

Greenway Telehealth is now available at a special rate of $39 per provider, per month. For more information on how Greenway’s EHR-integrated telehealth solution can help your practice maintain business continuity, create additional revenue streams and reach new patient populations, visit

About Greenway Health
Improving health care through innovation is at the heart of Greenway Health’s work. We provide electronic health record (EHR), practice management, and revenue cycle management solutions that help practices in multiple specialties grow profitably, remain compliant, work more efficiently, and improve patient outcomes. Our team of clinical, financial, and technology experts serve as trusted advisers, committed to our client’s success. Greenway works with over 55,000 providers across multiple specialties, which translates into millions of lives touched daily by our solutions. For details on how we can work together to build a more efficient health care system, visit, call 877-537-0063, or follow Greenway on Facebook, Twitter, and LinkedIn.

About HealthLinc
HealthLinc, Inc. ( is a not-for-profit Federally Qualified Health Center that provides primary medical, dental, optometry, and behavioral health services to people of all ages regardless of a patient’s ability to pay. In 1996, HealthLinc began as Hilltop Neighborhood House, a neighborhood clinic and childcare center in Valparaiso, IN. Since then, HealthLinc has expanded to twelve clinics, two telehealth clinics, and one mobile medical/dental clinic. HealthLinc accepts Medicare, Medicaid, Healthy Indiana Plan (HIP), most commercial insurance plans, and provides care for uninsured patients. Services will be provided on a sliding fee scale based on household size and income, regardless of a patient’s insurance status.

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Jodie Wexelberg
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