OAKBROOK, Ill., Jan. 23, 2020 /PRNewswire-PRWeb/ -- Health iPASS today announces an expanded pre-arrival feature set, Patient Pre-Check with Quickforms, that completely digitizes pre-arrival patient intake. Patients can now receive interactive appointment reminders (unlimited voice, email, and SMS), confirm their appointments, verify their demographic information and benefits, capture a profile image, make payments, and complete all patient intake forms before they arrive at the provider's office from their own devices.
All required patient intake actions are sent to the patient several days before an upcoming appointment as an appointment reminder email or SMS. Additional voice reminders can also inform/remind the patient. Fully configurable, client-specific forms and documents (medical history, HIPAA release forms, financial policy, disclosures/consents, etc.) can be configured based on set rules and sent to the patient several days prior to an appointment. Follow-up reminders are sent to patients who still need to complete the intake process.
Patients can then fill out the required forms from their own devices at their convenience. Quickforms also enable patients to use the autofill feature, further reducing the time it takes to complete the forms. Practice staff can access and view forms as soon as they are completed through the Health iPASS Dashboard.
If the patient has not filled out the required forms upon their arrival, staff can instantly send them via email or SMS to be filled out at that time, still on the patient's own device. Completed forms are written back to practice management systems and/or the patient's electronic medical record. Discrete data write-backs at the field level are available for some systems or saved in the Health iPASS Dashboard for other systems.
According to Health iPASS Founder and CEO Rajesh Voddiraju, "No one likes arriving 30-minute early to an office appointment to endure lengthy patient intake procedures and fill out endless forms. Patients are looking for a check-in and intake procedure that is clean and convenient. Practice staff prefers a fully digital solution so they can be saved the burden of scanning, uploading the forms, or transcribing often illegible information from the forms into their EHR. Patient Pre-Check with Quickforms will change the look and feel of provider waiting rooms forever while also reducing paperwork and manual data entry tasks for provider staff. Being patient-centric requires practices to embrace tools that provide convenience to patients as well as leveraging the price transparency and a complete solution from appointment to payment."
About Health iPASS
Health iPASS gets your practice paid. Health iPASS transforms patient bad debt into guaranteed revenue, decreasing patient A/R in a way that your patients will love.
Our innovative product suite is designed to engage at every step of the patient journey, from pre-arrival to final payment. Patient Pre-Check, our comprehensive pre-arrival feature set, enables patients to confirm their appointments, verify their demographic information and benefits, capture a profile image, make payments, and complete all patient intake forms before they arrive at the provider's office from their own devices. Providers whose patients check-in and keep payment information on file using Health iPASS achieve a 97% patient net collection rate.
Throughout the process, we provide patients with peace-of-mind through price transparency, so they know what they owe. Health iPASS is committed to delivering better check-ins for patients and better revenue for medical practices.
SOURCE Health iPASS
Share this article