Health Recovery Solutions Launches Innovative Telehealth Program with Life EMS Ambulance

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Life EMS Ambulance has launched a new telehealth program with HRS to improve patient outcomes, reduce healthcare expenditures, and improve both patient's and their caregiver's quality of life.

Patient utilizing HRS' text messaging capabilities to contact their clinician.

“We are thrilled to take telehealth to an entirely new level of patient care. HRS provides the dynamic platform to make telehealth care reliable, effective, and efficient.

Health Recovery Solutions (HRS), a provider of remote patient monitoring platforms, today announced the launch of an innovative telehealth program with Life EMS Ambulance, a nationally recognized provider of emergency and mobility services covering a 10-county area in West Michigan.

The new Mobile Health Solutions program combines telehealth and remote patient monitoring software from HRS to provide Life EMS Ambulance partner organizations with a robust, reliable platform designed to achieve exceptional patient outcomes while reducing healthcare expenditures, and bolstering overall quality of life for patients and their caregivers.

A 39-year-old provider of emergency and mobility services, Life EMS Ambulance is a founding partner of Tandem365, a Grand Rapids, Mich., provider of integrated, in-home services for seniors experiencing chronic health conditions. Tandem365 relies on the Mobile Health Solutions program and the HRS platform.

“We are thrilled to take telehealth to an entirely new level of patient care,” said Ken Morris, Executive Vice President of Life EMS Ambulance. “HRS provides the dynamic platform to make telehealth care reliable, effective, and efficient.”

Patients placed on the Mobile Health Solutions program receive a 4G tablet pre-loaded with the HRS software which pairs with Bluetooth biometric devices to easily allow patients to record their blood pressure, weight, oxygen saturation, heart rate, and more.

The HRS platform promotes customized, patient engagement with medication reminders, educational videos, and daily surveys. Additionally, the platform bridges communication gaps and enables patients to connect with their clinicians via text, phone, or video calling.

All tablet metrics are seamlessly uploaded to their clinician’s dashboard, ensuring clinical staff remains constantly updated of patient status, allowing immediate feedback or patient health plan changes.

Life EMS Ambulance is especially excited about the unparalleled accessibility of the HRS platform. The One-Sim cellular solution has allowed Life EMS Ambulance to expand patient reach, providing services to more individuals residing in rural areas. Furthermore, the ClinicianConnect Mobile platform provides clinicians at their partner organizations the flexibility to check patient statuses and metrics from their mobile devices.

“The HRS platform allows a hybrid method of monitoring; RNs can monitor participants in the field while oversight is maintained from a centralized location,” said Phil Fennema, Director of Operations at Tandem365. "We routinely adjust medication or performing interventions based on the data the HRS system provides and participant compliance is higher than we previously had due to the ease of use.”

Jarrett Bauer, CEO of Health Recovery Solutions, added, "Life EMS Ambulance and HRS share a dedication to improving the quality of life of our patients and providing them the tools they need to stay in their homes. We are excited to partner with them and continue to aid them in their mission."

About Life EMS Ambulance:
Life EMS Ambulance provides compassionate, high quality ambulance service with regional support facilities and personnel covering over 4200 square miles in ten (10) Michigan Counties with areas that include the Greater Grand Rapids, Kalamazoo, Ottawa, Ionia, as well as Mason, Newaygo, Lake and Oceana Counties along with portions of Allegan and Van Buren Counties. Our local ownership and community-based staff of over 550 associates enhance our ability to be highly responsive to our customer’s needs. In addition to providing Ambulance and Mobility transportation, Life EMS Ambulance provides state-of-the-art technology through its Life Extra Care and Mobile Health Solutions divisions, providing systems to improve patient outcomes while giving them the peace of mind to maintain independent living within the comfort for their own home. To learn more about the services Life EMS Ambulance provides, visit or call (800) 499-9316 today.

About Health Recovery Solutions (HRS):
Health Recovery Solutions (HRS) supplies leading home care agencies with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmissions and improve clinical outcomes. HRS' disease-specific engagement kits are customized with educational video, care plans, medication reminders while integrated with Bluetooth peripherals to engage Clients. For clinicians, HRS' software allows for the management of high-risk Clients and provides seamless communication with them through video chat, wound imaging and text messaging. For family members and caregivers, HRS' software gives them the ability to be fully involved in their family member's care and well-being. To learn more about Health Recovery Solutions, visit or call (347) 699-6477.

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Tess Meehan
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