We rely on GuildQuality for honest feedback from our customers which allows our team to improve every day.
BALDWIN PARK, Calif. (PRWEB) April 07, 2021
Highland Commercial Roofing of Baldwin Park, CA received a 2021 Guildmaster with Highest Distinction Award from GuildQuality for demonstrating exceptional customer service within the construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Highland Commercial Roofing is one of 400+ businesses within the construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Highland Commercial Roofing achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
President Rick Cunningham says- “We rely on GuildQuality for honest feedback from our customers which allows our team to improve every day.”
For more on the 2021 Guildmaster Award and qualifications, visit http://www.guildquality.com/guildmaster/.
Highland Commercial Roofing was established in 1991 with an aspiration to set a new standard for client relationships based on an enduring commitment to excellence in service and quality. As testament to our achievement; our growing list of ongoing relationships includes a large distinguished group of premier building owners, property managers and corporations.
Highland has successfully installed over one hundred million square feet of roofing on commercial properties throughout the southwestern United States. We are recognized throughout the industry as the leader in value, customer satisfaction, and industry dedication.
Highland Commercial Roofing
5105 Heintz Street,
Baldwin Park, CA, 91706
Over 2,000 construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit http://www.guildquality.com.