Highly-Skilled Commanders Bring Extensive Experience to CRG and 911eye Sales and Implementation Team

EWING, N.J., Dec. 3, 2019 /PRNewswire-PRWeb/ -- Critical Response Group, Inc. is proud to announce the addition of George Trillhaase and Scott Heath as Sales and Implementation Managers.

Scott retired from the Passaic County Prosecutor's Office (NJ) at the rank of detective captain. Over the span of his 25 year career with the office, Scott served as the commander of the Shooting Response Team and has a strong background in the areas of major crime investigations, interviewing and interrogation, courtroom testimony and police training. He received his BA in Justice from American University.

George retired from the Middlesex County Prosecutor's Office (NJ) at the rank of lieutenant after 26 years of service. He was the commander of the Special Operations and Response Team and has extensive experience in major crime investigations, active shooter training, and tactical planning. He is a graduate of The College of New Jersey.

Scott's role at CRG focuses on sales and implementation of the 911eye emergency streaming platform. 911eye allows callers to live-stream video and photos to dispatchers during emergency calls.

911eye live footage offers instant 'on scene eyes' to dispatch centers and provides immediate insight which increases situational awareness of responders and the better selection of resources that are appropriate to the incident. Multiple streams from a single incident can be viewed and any of these can be shared (live) across the organization to supervisors and officers to further support decision-making.

911eye does not require installation of an app. Instead, the caller clicks on a URL link contained in a text message sent by dispatchers. That link enables a secure, 'one-time-use' live video stream. The stream allows the 911 dispatcher to see the incident, assess how serious it is and, with the caller's location also provided, helping them decide what response to deploy.

George's role at CRG will focus on sales and implementation of Collaborative Response Graphics® (CRGs®). CRGs are sophisticated, yet simple to use visual communication and collaboration tools, useable under stress, to coordinate emergency response both outside and inside a building. CRGs require little training and can be used easily by anyone, regardless of their role during an emergency. They have been adopted by hundreds of private and public organizations, and implemented as local, county and state level initiatives.    

CRGs enhance response time and improve command and control during an incident. CRGs have been validated by thousands of real-world incidents under the most stressful conditions, and are deployed across the United States and internationally to protect schools, businesses, hospitals, and other critical infrastructure.

"George and Scott are well-regarded leaders in the profession who have a deep understanding of the challenges and complexities inherent in providing large scale, multi-jurisdictional solutions," said Phil Coyne, President of Critical Response Group.

SOURCE Critical Response Group, Inc.