Hitachi Solutions Asia Pacific to showcase Connected Field Service Solutions at the Industrial Transformation ASIA-PACIFIC in Singapore

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Field Service solutions provider, Hitachi Solutions Asia Pacific, will showcase their Extended Field Services with Augmented Reality and IoT Services Hub Solutions at the Industrial Transformation Asia Pacific 2018

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Hitachi Solutions Asia Pacific leverages its field services expertise from a more regional perspective and aims to help customers solve business challenges, increase operational efficiency, and improve support and service. - Michael Strand, SVP of Global Sales & Marketing, Hitachi Solutions America

Hitachi Solutions Asia Pacific, a leading provider of purpose-built industry solutions powered by the Microsoft Cloud, will be participating at the Industrial Transformation ASIA-PACIFIC – a Hannover Messe event organized by Deutsche Messe and SingEx Exhibitions, at the Singapore EXPO from October 16th to 18th, 2018.

The Industrial Transformation Event, the world’s most important industrial tradeshow, will bring together Asia Pacific’s advanced manufacturing community to exchange digital transformation journeys. This event will be the platform for more than 10,000 industrial leaders from over 30 countries from the region where they can share insights and best practices on their industrial digital transformation initiatives and network with other thought leaders. Hitachi Solutions Asia Pacific in partnership with Microsoft will feature the latest field service solutions at the event.

As an industry leader, Hitachi Solutions Asia Pacific delivers field service solutions designed to help organizations realize their digital transformation journey, enabling them to move from a cost center to a profit center and from a preventative maintenance model to a predictive maintenance model.

David Bishop, Senior Vice President and Head of R&D at Hitachi Solutions America, and Tushar Parashar, Senior Sales Director at Hitachi Solutions Asia Pacific, will be demonstrating these solutions that are built on Microsoft Dynamics 365:

  • Hitachi Solutions Extended Field Service helps field service organizations increase customer satisfaction by moving from a costly break and fix model to a more efficient predict and prevent model, increasing first time fix rates. With Hitachi Solutions Extended Field Service, field service organizations receive full warranty management and remote asset monitoring capabilities, as well as the ability to streamline processes with enhanced mobile timesheets.
  • Hitachi Solutions IoT Service Hub enables organizations to connect and monitor devices and analyze the data in real time to create new predictive maintenance capabilities. Organizations can use these capabilities to dramatically improve operational efficiencies, which enables them to transform into data-driven services businesses.
  • Hitachi Solutions’ Augmented Reality Remote Assistance (ARRA) for Field Service enables technicians to use augmented reality and live video to interact with in-office experts via smart glasses, smart phone or tablet.

“Hitachi Solutions has a long history of success in Field Service Automation. Our services team has more than 14 years of collective experience building and implementing FSA systems for clients in different vertical industries.” said Michael Strand, Senior Vice President of Global Sales & Marketing at Hitachi Solutions America. “Hitachi Solutions Asia Pacific leverages its field services expertise from a more regional perspective and aims to help customers solve business challenges, increase operational efficiency, and improve support and service.”

To learn more about the Industrial Transformation ASIA-PACIFIC event, please visit this link:


About Hitachi Solutions Asia Pacific Pte. Ltd.

Hitachi Solutions Asia Pacific helps its customers with industry specific solutions built on Microsoft Dynamics 365 enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as worldwide Microsoft Dynamics Cloud Partner in 2017, Microsoft ERP Partner of year for Philippines in 2015 and 2016, Microsoft Dynamics Partner of the Year in Asia Pacific in 2015, Microsoft CRM Global Partner of the Year in 2014, and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions Group provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, please visit:

About Hitachi Solutions, Ltd.

Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of the core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit:

About Hitachi, Ltd.

Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2017 (ended March 31, 2018) totaled 9,368.6 billion yen ($88.3 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at -

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