HME Experts Join Forces, Prepare Providers for 20% Medicare Pay Raise

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In a new joint white paper, HME thought leaders Joey Graham of Prochant and Ty Bello of Team@Work provide best practices for success as 2021 competitive bidding rates take effect.

The home medical equipment (HME) industry is changing. HME veterans Joey Graham and Ty Bello are preparing providers for this shift with their new white paper, “2021 & Beyond: From Surviving to Thriving.” Since 2003, providers have struggled under Medicare’s competitive bidding program; now, as 2021 rates take effect, experts project a 20% increase in revenues. Graham and Bello offer guidance so that providers can smartly invest their additional income for long-term success.

Graham and Bello’s recommendations are based on their decades of experience in HME billing, consultative, and executive roles. Their guidelines, which range from paying down high-interest debt and investing in your team to specializing and participating in industry events, aim to help providers operate their businesses better in a new, flourishing era.

“HME providers have operated in one way over the last 16 years: survival mode,” says Graham, the executive vice president and general manager at Prochant. He adds, “We can’t expect providers to thrive in our industry without guiding them through this important paradigm shift.”

Ty Bello, chief executive officer at Team@Work, LLC, agrees. He explains, “A successful HME industry works together for the greater good of its customers.” Bello continues, “By learning from the industry’s thought leaders, you gather the tools necessary to become a better provider.”

For Graham and Bello’s full list of recommendations, please download a copy of the white paper here: The content includes:

  • Overview of past industry struggles;
  • Outlook on future industry success;
  • Guidelines for success in a new era;
  • Tips to create a robust 2021 budget.

To learn more about Prochant’s HME billing services, please visit or contact Sarah Tollie at marketing(at)prochant(dot)com. For more information about Team@Work’s coaching services, please visit

About Prochant
Prochant is the nation’s leading HME billing and process outsourcing company. Our highly skilled team helps providers become more profitable by outsourcing or enhancing existing front- and back-office processes. We rapidly implement changes and proactively monitor metrics to ensure client success. Headquartered in Charlotte, North Carolina, we work with top medical equipment providers and health systems. For more information, please visit or follow us on LinkedIn and Twitter @prochant.

About Team@Work
Team@Work is a business and sales coaching organization. With over 30 years of HME experience, our team comes alongside of providers to grow top- and bottom-line revenue, while impacting change that is long lasting. For more information, please visit or follow us on LinkedIn and Twitter @TAWCoaching.

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Sarah Tollie
Prochant, Inc.
+1 (276) 591-7377
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