hotel SystemsPro Tops 11,000 Certified Users; Launches Online Learning Management System

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Growing hotel SystemsPro Client List Continues to Expand; Users Gain System Proficiency Certification with Online Education for More Professional Client Interaction, Greater Productivity

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hotel SystemsPro’s growth is based on our clients’ success. We provide online education and certification to enable our clients and their staff to have confidence in system use.

hotel SystemsPro, a leading provider of ASP-based enterprise hotel sales software, sales and catering systems, maintenance automation, and guest service solutions, announced it now serves more than 11,000 certified users across all its products. Its solutions include hotel SalesPro, hotel Sales & CateringPro, hotel ServicePro, hotel WebSpace, and hotel ProposalPro. The company also launched a new online Learning Management System (LMS) that enables hotel companies to manage and track flexible online proficiency training for all hotel SystemsPro solutions. Click here for more information on hotel SystemsPro products.

More than 11,000 hoteliers are certified hotel SystemsPro users
hotel SystemsPro’s client base included over 11,000 certified users in 2Q’14. User certification is based on a hotelier’s completion of hotel SystemsPro's online education program. Certification is awarded after he or she passes a system proficiency test.

“hotel SystemsPro’s growth is based on our clients’ success,” said Edie Chandler Lowe, hotel SystemsPro senior vice president. “We provide online education and certification to enable our clients and their staff to have confidence in system use. Confidence is an essential part of positive relationships.”

hotel SystemsPro offers online system certification training for all of its web-based solutions that increase revenue and create more efficient operations.

hotel SystemsPro Learning Management System Delivers Flexible Solution Training
“hotel SystemsPro’s new LMS education service is ideal for hotel companies that want to ensure their property teams are highly trained to provide the most professional, efficient services to guests and clients,” said Lowe. “The LMS lets companies centrally manage and standardize system education and track which team members have completed specific system training programs.”

LMS 24/7 online training is available at no added cost to system users who have a standard maintenance agreement. Training videos, content, resources, webinars and testing are on one, easy to use platform. A hotel company can easily monitor its team’s engagement in training, verify staff certification on the appropriate software, and enroll team members in additional courses or workshops from one dashboard.

“hotel SystemsPro’s LMS is flexible and mobile-optimized so staff can receive training on their mobile devices,” Lowe said. “System classes are based on proven internal education programs developed for installation and training. Hotel companies can mandate specific classes for different property positions, monitor progress, and print reports showing class attendance, completion and competency levels,” Lowe said.

LMS education is available for all hotel SystemsPro products and is accessed via the internal client website.

hotel SystemsPro’s team at the IHG Tradeshow October 27 – 29 in Las Vegas
Going to the IHG 2014 Tradeshow in Las Vegas? Please stop by the hotel SystemsPro booth #345 at Venetian’s Palazzo Sands Expo Center to meet our professional team and see how our hotel SalesPro, hotel Sales & CateringPro, hotel ServicePro, hotel WebSpace and hotel ProposalPro solutions can help your company generate revenue and operate more profitably.

About hotel SystemsPro
hotel SystemsPro is an award-winning technology innovator founded in 1996. Over 90% of its employees have hotel operational backgrounds. The company’s solutions and services help hotel operators and multi-property hotel groups efficiently manage assets, increase sales, and reduce operating costs. hotel SystemsPro’s tailored solutions scale across all property types and any flag. Its staff provides professional, personalized online training at no additional cost. hotel SystemsPro can disable a user’s ability to access data in less than 1 minute. We make our clients’ staff and assets more productive. Products include:

hotel SalesPro, a web-based multi-property enterprise sales and catering system. Its scalable functionality increases sales efficiency for hotel chains and independent properties.

hotel Sales & CateringPro, a comprehensive catering software system which enables operators to maximize productivity and cut administrative inefficiencies by 75%. The system greatly improves internal and external communications of an entire catering organization.

hotel ServicePro, an economical hotel maintenance solution that preserves property asset value and improves guest service. It automates the communication, scheduling, tracking and reporting of tasks that surround guest requests, best practices, safety requirements, preventive maintenance and equipment management.

hotel WebSpace, an online marketing solution that enables properties to tailor their web presence and attract more business. It converts browsers to buyers on search engines like Google, Yahoo, and Bing.

hotel ProposalPro, a web-based RFP lead management tool that quickly generates professional proposals as well as shares, manages and tracks leads across a portfolio of properties.

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Katherine Stewart, VP of Hotel Performance

Julie Keyser-Squires, APR
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