iatricSystems™ partners with WVU Medicine to seamlessly consolidate audit trails with Haystack™ iS and provide a more holistic view of protected health information (PHI) access across their organization. WVU Medicine further optimized workflows by leveraging artificial intelligence (AI) to scrutinize each instance of PHI access, and an Advanced Virtual Assistant (AVA) to automate the review of self-access.
PONCE INLET, Fla., Feb. 27, 2024 /PRNewswire-PRWeb/ -- iatricSystems, Inc (iatric.com), a healthcare technology company committed to helping healthcare organizations better protect patients, connect systems, and optimize EHR usage, builds on 14 years of continued partnership with West Virginia University Health System (WVU Medicine) with the implementation of Haystack™ iS. The comprehensive patient privacy monitoring solution seamlessly consolidated audit trails from WVU Medicine's EHR document management systems, clinical labs, and various other healthcare applications to provide a more holistic view of protected health information (PHI) access across their organization.
"It was a long drawn-out process to review multiple audit logs, because we had to run separate reports for everything," shared Miranda Brown, Enterprise Privacy Manager at WVU Medicine. "With Haystack, we can run one audit for all our applications, which cuts down on the review and gives us a better picture of what's going on."
Adopting Haystack iS also meant the Health System could now leverage artificial intelligence (AI) to scrutinize every instance of PHI access, greatly enhancing its ability to identify potentially suspicious activities, and proactively prevent a patient privacy breach. "Before Haystack iS, we audited based on certain suspicions, like co-worker or same last name. But now with Haystack iS, it's a more streamlined process where it's alerting to only what is more than likely inappropriate access," said Brown.
WVU Medicine's workflow was enhanced further by AVA, an advanced virtual assistant within Haystack iS designed to automate the information gathering and investigation of suspected issues. "What I envision, is for AVA to reduce the amount of time our team spends looking at suspected issues and automate all the manual back-and-forth communication, so we can focus on more important tasks," said Brown. "So, we're starting with automating self-access, and plan to expand to other suspected issues like co-worker access or family access."
"We also plan to use Haystack to assist with monitoring for the new proposed rules of the Cures Act," added Brown when asked about future plans for the solution. "Haystack is helping us monitor notes blocking, results blocking, and those types of things to prevent information blocking." This forward-thinking approach by WVU Medicine is an inspiring example of how innovative solutions like Haystack iS can be used to navigate a complex regulatory landscape with confidence.
Rob Rhodes, Executive Vice President of iatricSystems, Inc. commented, "Our continued partnership with Miranda and WVU Medicine is a testament to the importance of collaborative relationships in the healthcare industry. We listen to our customers and leverage cutting-edge technology to address their evolving healthcare challenges."
About iatricSystems™
iatricSystems is a healthcare technology company dedicated to helping healthcare organizations better protect patients, connect systems, and optimize EHR usage. We do so with our diverse healthcare experience, an extensive partner network, and our proven capabilities in patient privacy, analytics, EHR optimization, and interoperability. For more information, contact iatricSystems at [email protected] or visit http://www.iatric.com. Connect with iatricSystems on Twitter, Facebook, and LinkedIn.
About WVU Medicine
The West Virginia University Health System, commonly known as WVU Medicine, West Virginia's largest health system and largest private employer, is comprised of 23 hospitals. WVU Medicine is on a mission to improve the health of West Virginians and all they serve through excellence in patient care, research, and education. For more information about WVU Medicine, visit www.wvumedicine.org
Media Contact
Corey Mullins, iatricSystems inc, 1 9788053161, [email protected], https://www.iatric.com/
SOURCE iatricSystems inc
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