iboss Wins Customer Service Department of the Year - Computer Services Silver Award in the 2020 Stevie® Awards for Sales and Customer Service

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The Stevie® Awards Recognize iboss for Outstanding Customer Service and Support

iboss' Customer Service Team Honored as 2020 Silver Stevie® Award Winner

“This recognition reflects our customer service team and their tireless effort to support our customers’ security needs, especially at a time where secure cloud connectivity is a critical part of everyday life.”

iboss was presented with a Silver Stevie® Award in the Customer Service Department of the Year - Computer Services category in the 14th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.

More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.

iboss, the leader in cloud delivered network security, secures Internet access on any device, from any location, in the cloud. Built for the cloud and border-less organizations, the iboss cloud delivers Internet security in the cloud as a Network Security as a Service solution. iboss solves the challenges related to the cloud-first future including user mobility and exponential bandwidth growth due to applications moving to the cloud by leveraging the cloud to deliver infinite capacity for Internet security. The iboss cloud platform ensures all Internet traffic is secured for compliance, web filtering, malware defense and data loss at all times. With its unique patented containerized cloud architecture, found in no other vendor, iboss cloud can ensure a smoother and more seamless transition to the cloud than any other cloud security vendor on the market.

“We are thrilled to be honored as a Silver Stevie® Award winner for Sales and Customer Service,” said Paul Martini, Co-founder and CEO of iboss. “This recognition reflects our customer service team and their tireless effort to support our customers’ security needs, especially at a time where secure cloud connectivity is a critical part of everyday life.”

The 2020 IDC iboss Research Study found that organizations using the iboss cloud platform have significantly reduced risks related to security breaches, non-compliance, and revenue-impacting security events as they establish a more cost-effective security environment by minimizing hardware and bandwidth requirements. iboss provides fast and secure cloud access so that employees can be productive as they work in the office, on the road, or at home. The iboss cloud simplifies securing Internet access by delivering security in the cloud so that the protection follows the user, providing protection at all times.

The 2020 Stevie® Award Judges commented on the award-winning iboss cloud platform during the submission review process:

  • "Perfect job offering security function, that any customer can perform with a network firewall or web proxy appliance, performing with the iboss platform – without the appliances."
  • "Critical for businesses and organizations to move cybersecurity to the cloud - great solution."
  • "iboss customer renewals and retention have increased substantially!"
  • "It was great that you (iboss) enhanced the fantastic qualities of your engineers to provide even better customer service and support."

"Stevie Award winners from around the world should be very proud of their achievements. The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition," said Stevie Awards executive chairman, Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at https://stevieawards.com/sales.

About iboss
iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. The iboss cloud platform provides network security as a service, delivered in the cloud, as a complete SaaS offering. This eliminates the need for traditional network security appliances, such as firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. To learn more, visit http://www.iboss.com.

About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.

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Rebecca Green
iboss
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