(PRWEB) October 15, 2018 -- Ikonix USA is pleased to announce the launch of their Applications Desk Ticketing System. The Apps Desk ticketing system provides a direct point of contact with the Ikonix USA Applications Team. Questions submitted to the ticketing system can be specific to the device being tested, or generic safety testing technical questions.
The ticketing system will empower customers to have their technical questions answered faster, without needing to speak to a sales or customer care team member. “We’re looking forward to providing direct and efficient technical assistance to our customers through the new Apps Desk. Our goal is to respond to all technical inquiries within 24 business hours” says Syed Abidi, Applications Leader at Ikonix USA. The Apps Desk is simple, friendly-to-use, and gives customers the ability to track the status of their requests.
To submit a question or technical inquiry to the Application Team, access the Apps Desk through the Support > Technical Inquires link on any Ikonix USA division website.
Contact the company at 1-847-367-4077, email at [email protected] or visit their site at http://www.ikonixusa.com. For editorial questions, please contact Amanda Boothe at amanda.boothe(at)ikonixusa.com.
Amanda Boothe, Ikonix USA, https://www.ikonixusa.com/, +1 8473674052, [email protected]
SOURCE Ikonix USA