Infrrd and OPEX® Corporation Partner to Revolutionize Mailroom Automation

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Intelligent document processing firm Infrrd(TM) and OPEX® Corporation, a document, mail, and warehouse automation company, have joined their technologies to provide North American enterprises a complete end-to-end digital mailroom solution that provides “Envelope to Insight” automation, speeds conversion of physical documents to usable digital data, eliminates costly non-value-added steps, and enables enterprise-level transformation.

Companies need a way to automate their mailrooms, capture relevant data automatically, and turn that data into insights.

Coupling Infrrd’s applied AI and the OPEX® Falcon+® series mailroom automation hardware, these two companies have combined forces to provide enterprises an end-to-end solution that can revolutionize both their mailroom and their digital transformation.

“It’s an industry first,” says Nikunj Sanghvi, Infrrd’s VP Intelligent Automation, adding that “this innovation, built on Infrrd’s proprietary IDP platform, addresses efficiency concerns and enables transformation.”

“Internal mailroom processes can be slow, costly, and prone to error,” says Sanghvi of the challenges enterprises face. “Companies need a way to automate their mailrooms, capture relevant data, and turn that data into insights. We knew that it was a smart idea to team up with OPEX.”

OPEX’s one-touch envelope to image process, combined with Infrrd’s image to insight software, offers a robust and complete digital mailroom solution. It saves companies time and money, allowing them to focus on their customers instead of trays of mail and piles of paper.

The OPEX® Falcon+® RED™ scanner automatically opens envelopes and presents the contents to an operator for one-touch document scanning. After OPEX converts the physical paper into digital images and data, Infrrd’s proprietary technology takes over, handling document classification, data extraction, and business decision making.

“Infrrd’s advanced recognition technology and machine learning capabilities really set it apart,” says Tim Osman, Business Alliance Manager at OPEX. “We are happy to be working with such a forward-thinking organization. Infrrd and OPEX share a similar philosophy for our customers, and that is to streamline their workflows. When we look for partners, we’re looking for firms that understand the importance of eliminating non-value-added steps and increasing the speed to process, ensuring that their customers meet their SLAs and have a compliant, reliable way to capture data and then put that critical business data to work.”

From insurance companies to financial institutions, enterprises are searching for ways to automate their mailrooms and put their data to work quickly and securely. Now they can.

Infrrd, Inc.
Infrrd is a leading innovator in applied AI. Its intelligent document processing platform automatically and accurately extracts data from documents to determine patterns, predict future outcomes, and empower digital transformation. Infrrd’s ability to generate meaningful insights from unstructured data serves as a catalyst for its global enterprise customers in their quest to deliver game-changing customer experiences, services, and products. For more on how Infrrd makes the impossible possible, visit

OPEX® Corporation
Across the world, businesses big and small seek to transform through innovative, automated solutions. OPEX® Corporation is driving this transformative change as we help prepare our customers to shape the commerce of tomorrow. At OPEX, we build modular, flexible, robotic solutions that help our clients improve warehouse workflow to meet the needs of their customers. OPEX also builds innovative document imaging and mail automation solutions that allow customers to effortlessly adjust to changes in their business. OPEX is making a difference every day through our automation solutions–whether helping to move personal protective equipment and necessary medicines to keep patients safe, automating supply chains to keep food on grocery shelves, or helping customers keep their employees safe through digital mailrooms. As a family-run organization with more than 1200 committed employees, we innovate, manufacture, install, and service products that are helping transform industry. We listen to our customers, respect each other, and work together to help shape the future of our customers - globally. For more information, visit”

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John Hibel
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