InnerSpace Launches Wait Times Solution to Improve Smart Building Experiences

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Wait Times web-app and API driven by artificial intelligence, predictive modelling on company’s inFINITY platform

James Wu, CEO & Founder

By using our Wait Times product, business can proactively manage wait times, adjust staffing, optimize services and generate higher revenues and throughput over time.

InnerSpace, an IoT indoor location intelligence provider, today announced its new Smart Building solution Wait Times to improve the customer experience and optimize operations. The new web-app and API harness the company’s powerful data platform inFINITY to surface current and predicted wait times based on traffic patterns and historical knowledge of the indoor space.

Ideally suited for corporate dining services, sports facilities, and waiting rooms, Wait Times helps to inform people about expected times to be served, while also helping operators optimize staffing and service offerings to meet customer demands.

“We know that as wait times get longer, the number of people leaving dramatically increases along with the rate at which people leave. These metrics are unique to each space and identifiable through indoor location intelligence,” James Wu, CEO, InnerSpace. “By using our Wait Times product, business can proactively manage wait times, adjust staffing, optimize services and generate higher revenue and throughput over time. For consumers, we make it easy to text, Slack or go online to find out how busy the space is at anytime.”

InnerSpace Wait Times features include:

  • Real-time Wait Times by zone
  • Easy-to-integrate widgets for connected signage
  • Predictive features to inform customers of ideal time to visit space
  • Configurable zones and branding for each unique space
  • API for integration with third-party apps

InnerSpace Wait Times connects to the company’s indoor location intelligence platform (inFINITY) to surface current traffic metrics and predict ideal times to visit a space such as a corporate cafe. The platform leverages the proprietary InnerSpace IoT sensor to quickly capture, process, store and visualize complex indoor location data. With always-integrated location and positioning provided by monitoring electromagnetic signals from smartphones and other electronic devices, inFINITY intelligently determines how people and things behave within a building. The platform is designed to optimize operations and ultimately increase revenue.

InnerSpace’s unique platform approach makes it easy for customers to deploy indoor location by providing a fully-integrated suite of analytics, dashboards, workflow tools and APIs. The company works with organizations pursuing Smart Buildings initiatives to transform corporate cafeteria operations, janitorial services, and building management solutions.

Wait Times Demo:
About InnerSpace:

About InnerSpace:
InnerSpace has created the world’s first turnkey indoor location platform that is designed to accelerate Smart Building initiatives. The company’s location data platform inFINITY, gives clients unparallelled speed-to-value with it’s easy-to-install IoT sensors, out of the box analytics, and workflow initiation solutions. With InnerSpace, clients are able to put their two biggest assets - people and real estate - to work in new ways that dramatically improve the bottom line.

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