Innovative In-Room Digital Concierge Available to Timeshare Resorts

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Sharp NEC Display Solution’s new partner program gives Timeshare Resort Property Managers firsthand experience with the company’s innovative GuestView Guide concierge

Sharp NEC Guestview Guide

GuestView Guide’s proprietary technology helps Timeshare Resort Property Managers enhance their guest experience!

Sharp NEC announced its new Case Study Partnership Program which enables Timeshare Resort Property Managers to fully experience and evaluate the benefits and features of its GuestView Guide in-unit digital concierge.

Innovative technology

According to Suneel Goud, Vice President Business Development for Sharp NEC, “We have introduced the Case Study Partnership Program to demonstrate how GuestView Guide’s proprietary technology helps Timeshare Resort Property Managers enhance their guest experience, generate more timeshare tours, reduce customer service call volume, and sell onsite and local services. The program also allows Sharp NEC to gain deeper insights into the unique needs of the timeshare industry”.

GuestView Guide is a next-generation interactive display built into a decorative wall-mounted picture frame—easily installed in each unit. The content is fully customizable by the resort management and controlled centrally through a cloud application.

Powerful management and branding tool

GuestView Guide is a powerful property management tool for Timeshare Resort Property Managers to promote their brand, provide information about the property’s amenities, and advertise relevant offers to guests.

While solutions such as paper guidebooks and SmartTV applications are in wide use today, GuestView Guide can help drive higher guest engagement. Sharp NEC said that GuestView Guide’s guest usage rate is around 90% due to its unique form-factor, personalized messaging, and user-friendly interface. Goud said, “GuestView Guide has a unique ability to engage guests to discover and explore your content—this is where our solution shines.”

Evaluate Sharp NEC GuestView Guide
Sharp NEC is actively recruiting forward-thinking timeshare property managers, from midsize to large resorts, located in various destinations—beach, ski, and city. Timeshare property managers who are interested in evaluating GuestView Guide for potential deployment across their properties and are willing to provide detailed product feedback to Sharp NEC are encouraged to apply for the program. Sharp NEC will provide those resort partners that are selected to participate with free GuestView Guide displays to be used throughout the program, which Sharp NEC said will run for a period of one year.

To learn more about the Sharp NEC GuestView Guide Case Study Partnership program, contact: Kathryn Raimer, Program Coordinator, (kraimer@sharpnec-displays.com) or call (480) 466-8773.

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Suneel Goud, VP Business Development
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