Intelligent Voice AI™ launches the next-generation of AI agents, called Evolve AI Agents™, powered by a proprietary Evolve Methodology™ that helps organizations illuminate inefficiencies, alleviate operational pain points, and elevate performance. Designed for industries like healthcare, insurance, legal, and home services, the platform blends agentic and generative AI to increase efficiency, revenue, and compliance; redefining how businesses scale through intelligent automation.
TEMPE, Ariz., Oct. 30, 2025 /PRNewswire-PRWeb/ -- Today marks the official launch of Intelligent Voice AI, an AI automation and voice technology company delivering next-generation AI productivity agents designed to radically enhance business operations across healthcare, insurance, legal, and home services industries. Built with a deep commitment to compliance, security, and real-world functionality, the company's Evolve AI Agents™ help SMBs and mid-market businesses streamline operations, grow revenue, increase patient and customer satisfaction, while reducing overhead... all without adding additional staff.
"AI doesn't just need to be smart; it needs to understand the job, follow compliance rules, and evolve with your business," said Shannon Diem, Founder and CEO of Intelligent Voice AI. "I've personally witnessed AI resurrect struggling businesses, helping them thrive and scale. When used correctly, it's a tool that increases operational efficiency, revenue, and sales development while also enhancing the end-user experience."
Evolve Agents: Agentic-Based AI That Drives Efficiency, Revenue, and Compliance at Scale
At the core of Intelligent Voice AI's platform is the Evolve AI Agent; a hybrid AI productivity and voice automation system combining agentic architecture with generative AI layers that learn and evolve over time. Designed with operational speed and natural voice clarity in mind, Evolve agents reduce manual effort, eliminate wasteful tasks, and drive intelligent conversations, Evolve Agents help businesses automate and optimize across sales, service, scheduling, billing, and support workflows, all while adapting to unique business rules and compliance standards.
With support for 15+ languages and over 80 voice profiles, Evolve Agents offer human-like engagement across various professional personas (e.g. friendly, formal, helpful), ensuring businesses connect with customers and patients in culturally relevant ways.
Fully integrable with existing systems; including CRMs, telephony platforms, EMRs/EHRs, and more. Evolve Agents enable seamless deployment into daily workflows without interrupting operations.
The Evolve Methodology: Illuminate. Alleviate. Elevate.
What makes Evolve AI Agents truly distinct isn't just the technology; it's the ideology behind how they're deployed. At Intelligent Voice AI, we follow a proprietary transformation framework known as the Evolve Methodology: Illuminate. Alleviate. Elevate.
Rather than drop pre-built automations into a business and hope for results, Evolve AI Agents engage through a three-plane model designed to create meaningful, measurable outcomes:
- Illuminate: Our team works with our clients to first uncover operational inefficiencies, bottlenecks, compliance risks, or missed revenue opportunities, bringing visibility to areas that were previously overlooked.
- Alleviate: Once the issues are identified, our intelligent agents immediately begin executing after deployment, taking on repetitive tasks, managing communications, and resolving workflow pain points, all while seamlessly integrating with your existing tech stack.
- Elevate: With inefficiencies resolved, Evolve Agents continue learning and optimizing, helping clients scale through enhanced operational efficiency, increased revenue, net profit growth, and improved patient/customer satisfaction, all at scale.
"The Evolve Methodology is how we ensure our clients view us as strategic partners, not just another AI vendor," said Shannon Diem. "It's not about replacing everything in an organization; it's about understanding where to "rethink, repurpose, or restructure," and using Evolve AI Agents to drive real business transformation in the right places."
Early data and industry benchmarks show that agent-based AI systems can lead to:
- 25–40% increase in operational efficiency
- Up to 30% cost reduction in repetitive functions
- Higher compliance accuracy
- Increased revenue and improved customer or patient satisfaction
Whether you're a healthcare clinic, law office, insurance agency, or service-based business, Evolve Agents are built to automate intelligently, comply rigorously, and scale effortlessly; helping businesses reclaim time, reduce burnout, and grow sustainably.
Targeted Industries & Use Cases:
While Evolve AI Agents are versatile (16 languages), and can be configured for almost any industry, the company has strategically honed its models to support:
- Healthcare: HIPAA-compliant agents for patient coordination, billing support, and front-office automation
- Insurance: Inbound/outbound policy support, claims updates, and lead follow-up
- Legal: Client intake, case update calls, appointment scheduling
- Home Services: Quote follow-ups, job scheduling, outbound reminders
"Healthcare is a price fixed market, which makes it essential for medical practice leaders to continually find ways to improve efficiency while maintaining an exceptional patient experience," says Erica Boehle, CEO and owner of Neurodiagnostic Laboratories, a multi-location neurology practice headquartered in Phoenix, AZ. She adds, "We view AI as a way to augment and empower our team. Helping streamline workflows, reduce administrative burden, and free up more time for what matters most: delivering excellent care and growing the practice responsibly. We're excited to see how Evolve Agents can support our staff and enhance both our efficiency and patient satisfaction."
Key Business Benefits
Organizations using Evolve AI Agents report improvements in:
- Operational efficiency and cost reduction
- Growth in revenue and net profitability
- Customer/patient satisfaction
- Reduced employee burnout and turnover
- Increased ROAS and ROI
- Compliance adherence (HIPAA, SOC 2, GDPR, A2P 10DLC)
Built in Collaboration with Leading AI Partner Thinkrr
Evolve AI Agents were developed in partnership with Thinkrr.ai, a premier AI technology partner focused on large-scale, secure LLM infrastructure. Thinkrr's support ensures the Intelligent Voice AI [Evolve Agent] platform is capable of high-volume processing, continual model improvement, and integration into enterprise workflows.
"At Thinkrr AI, we value creative thinking that stretches the possibilities of agentic and generative AI automations. So, when Shannon and his company approached us, and shared his mission and vision, it gave us opportunities to build new automations and workflows that served other markets, we're obviously excited about this relationship." states Mohan Gulati, Founder & CEO, Thinkrr AI
Experienced Leadership with Industry Depth
Intelligent Voice AI was founded by Shannon Diem, a seasoned marketing executive, published author, and board member with 28 years of experience in product and go-to-market strategy. Shannon brings a wealth of knowledge from the healthcare, financial, SaaS, and tech sectors, and has assembled a strong bench of partners including Thinkrr.AI, MAW Motion Studios, and other organizations to bring Intelligent Voice AI and Evolve AI Agents to market with both speed and precision.
"Our goal is to help companies do more with what they already have," added Diem. "With our Evolve AI Agents, you do not need added headcount... you need smarter systems. We're helping businesses grow, reduce costs, and improve outcomes without increasing overhead."
Now Available
Intelligent Voice AI is currently onboarding early clients in Q4 2025. Businesses interested in deploying Evolve AI Agents can request a demo or consultation via the company website.
Learn more at www.getivai.com
About Intelligent Voice AI
Intelligent Voice AI is a next-generation AI automation company that helps businesses connect more, close more, and do more with intelligent, multilingual voice agents that continuously evolve from day of implementation. Evolve Agents are uniquely deployed using the Evolve Methodology. They are built from the ground up with an agentic AI base that incorporates generative AI and natural language processing (NLP) models, that are purpose-built for industries where compliance, speed, and human connection matter. The company is headquartered in Tempe, Arizona and serves clients across North America.
Media Contact
Shannon Diem, Intelligent Voice AI, LLC, 1 520-873-9471, [email protected], https://getivai.com
SOURCE Intelligent Voice AI, LLC


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