J.D. Power Empowers Online Car Shoppers with Voice of the Customer Website

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Savvy Vehicle Shoppers Under Stay-at-Home Orders Can Find Unique Information, Incentive Info at JDPower.com

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"In these uncertain times consumers should be sure to balance their cash flow, vehicle price and the loan deal in order to determine the best time to buy a new or used vehicle."

Although many Americans are keeping their cars parked while observing stay-at-home directives, some are still in need of a new vehicle to get them back on the road once those orders are lifted. Whether approaching the end of a lease, upgrading a vehicle to accommodate a growing family or it’s simply time for a replacement, JDPower.com, a car-shopping site under J.D. Power, is a top resource for in-market car shoppers. Unlike any other consumer research site, the easy-to-navigate website provides independent and unbiased feedback from verified vehicle owners that has been collected from J.D. Power consumer surveys.

“There are great new and used vehicle deals right now so, for some consumers, there has never been a better time to buy. However, there are also a lot of consumers who might not be able to take advantage of them because of financial uncertainty,” said David Paris, senior manager of market insights at J.D. Power. “In these uncertain times consumers should be sure to balance their cash flow, vehicle price and the loan deal in order to determine the best time to buy a new or used vehicle.”

The COVID-19 pandemic has caused vehicle sales in the U.S. to plummet. However, all 50 states have resumed dealership car sales to reconnect with consumers albeit in a new format. Some dealers offer in-showroom visits by-appointment-only with heightened safety measures, but most dealers arrange deliveries to consumers who shop for their vehicle from home. Consumers can also take advantage of the unprecedented incentives offered on a variety of vehicles to lessen the financial risk of buying a car.

JDPower.com helps consumers make more informed purchase decisions using J.D. Power Voice of the Customer information generated by owners of products. With access to millions of verified owner reviews and more than 1,000 highly rated vehicle models, consumers can confidently begin their vehicle shopping journey. Each review is compiled from the key automotive studies conducted by J.D. Power, free of expert opinions and corporate sponsorship.

More information can be found at JDPower.com/cars/shopping-guides.

See the online press release at http://www.jdpower.com/pr-id/2020090.

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, Asia Pacific and Europe.

Media Relations Contacts
Geno Effler; Costa Mesa, Calif.; 714-621-6224; media.relations@jdpa.com
Shane Smith; East Coast; 424-903-3665; ssmith@pacificcommunicationsgroup.com

About J.D. Power and Advertising/Promotional Rules http://www.jdpower.com/business/about-us/press-release-info

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Emma Rafanello
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