Josh Harris, Agency Growth Secrets Founder, Shares Customer Retention Tip in Recent Forbes Article

LARGO, Fla., March 29, 2019 /PRNewswire-PRWeb/ -- Joshua Harris, founder of Agency Growth Secrets, revealed a winning customer retention tip in a recent Forbes article titled, "Nine Secrets To Winning (And Keeping) Customers For Life." Harris shared, "Buyers have more choices than ever, so you must offer a better product or service. Either make your clients money or save them time and money. Research your rivals. Rather than compete on price, offer a premium product that people will pay more for. People do research online before they buy, so it's essential to have a great reputation and reviews. Great marketing wins new customers. Address a problem, offer a solution and differentiate your product or service. To keep clients, deliver on your promises. Gather feedback and innovate to improve your offering." Eight additional entrepreneurs were featured in the Forbes article for their unique insights on gaining and keeping customers.

Forbes recently published the article "Nine Secrets To Winning (And Keeping) Customers For Life." The article features 9 entrepreneurs, including Agency Growth Secrets founder—Joshua Harris. The Forbes article begins by noting that no business can succeed without attracting and retaining customers. The nine tips provided come from interviews with Oracle members. The Oracles are an exclusive brain trust of entrepreneurs who work together to share the best advice and success strategies to support other business owners in achieving success.

The first three pointers come from the CEO of Bluemercury Marla Beck, co-founder of Arete Syndicate Ed Mylett, and founder and CEO of Mead Technology Group Matt Mead. Respectively, they suggested meeting customers where they are, stay in constant contact, and be enthusiastic. These tips generate interest and make it convenient and interesting for customers to respond to marketing efforts.

The following tips demonstrate how to convert interest into sales. Positive psychologist Niyc Pidgeon recommended understanding customer pain points to learn how your product can best address their problems. Simon Grabowski, founder of ClickMeeting, suggested creating content that builds credibility, and to provide venues that allow for real-time engagement. Founder and CEO of Five Channels Jason Hall, said to keep lines of communication open and to always handle problems quickly, politely, and with remorse.

The last two business owners recommend learning every detail about your customers and remaining truthful and reliable in the services you provide. Glennda Baker LeBlanc, associate broker of Berkshire Hathaway HomeServices, advises connecting customer needs to a lifetime of compelling experiences with a brand. Executive Vice Chairman of Fischer & Company Gail Corder Fischer reminds business owners to make themselves indispensable by providing reliable information, consistently providing value, and exceed expectations.

Joshua Harris is an entrepreneur who works to help others cultivate their own entrepreneurial spirit. He is the founder of Agency Growth Secrets, a company that teaches entrepreneurs how to start, grow and scale digital marketing agencies. Harris's achievements have been highlighted in Entrepreneur and Forbes. Harris is a member of the Oracle's, a brain trust that shares strategies on business development. He currently lives in Florida with his wife and 2 young daughters.

About Agency Growth Secrets:
Agency Growth Secrets is a digital marketing firm that uses behavior tracking, identity resolution, and other progressive technologies to identify high quality prospects in real-time. These advanced methods have allowed AGS to offer their clients high-quality marketing campaigns, high-profile customers, and reduced acquisition costs—as much as 75%. The company operates out of Largo, Florida.

SOURCE Harris Internet, LLC