New capabilities encourage clinicians to complete the evidence-based microlearning, continuing education, and skill-building activities that address fatigue risk before it becomes turnover
PITTSBURGH, July 21, 2026 /PRNewswire-PRWeb/ -- Predictive workforce intelligence only delivers value when clinicians engage with the interventions it recommends. Joy Metrics today announced expanded Rewards & Recognition capabilities designed to strengthen exactly that: giving clinicians more reasons to complete the targeted skill-building, microlearning, and continuing education activities that address fatigue risk early.
The results those activities produce are already documented. Through the American Nurses Association (ANA) Member Benefit, more than 10,000 nurses engaged with the company's Burnout Prevention Program®, completing over 50,000 microlearning sessions and earning 22,000 continuing education credits. Among participants, 86% reported applying the program's strategies at work or home, 52% reported decreased burnout symptoms, and the program produced a 35% reduction in the highest levels of burnout, as reported in June 2025. At healthcare organizations using Joy Metrics, approximately 50% of clinicians actively engage with the platform's assessments, microlearning, and continuing education offerings.
Healthcare Organizations can now allow their clinicians to earn points for completing assessments, microlearning, continuing education, and professional development activities across the Joy Metrics™ platform. As clinicians participate, they can unlock achievement badges and track milestones, and earn points, which can be redeemed for gift cards, charitable donations, or direct cash transfers if Organizations elect to turn on this capability. Organizations can begin offering rewards immediately through Joy Metrics' built-in integration with Tremendous, or connect the platform to an existing employee recognition program rather than deploying another standalone solution. Healthcare organizations must explicitly opt into the rewards integration to enable these earning capabilities for their clinicians.
"The biggest challenge isn't giving clinicians access to resources. It's getting them to come back and use them," said Greg Coticchia, CEO of Joy Metrics. "Our platform helps leaders see fatigue risk earlier and act sooner. But acting sooner depends on clinicians actually completing the interventions that build skills and resilience. Rewards & Recognition gives them one more reason to keep investing in themselves."
"We're always looking for ways to support our clinicians while encouraging ongoing professional development," said Lori Forbus DNP, RN, NEA-BC, CENP, Recognition Program Manager at Midland Health. " [Joy Metrics'] new rewards & recognition capabilities provide another meaningful way to recognize participation and reinforce the behaviors that strengthen both our workforce and the care we provide."
The announcement follows Joy Metrics' recently announced collaboration with Mayo Clinic to integrate operational signal data with its validated occupational fatigue assessment, enabling health systems to detect emerging workforce pressures earlier and direct the right interventions to the right teams. Rewards & Recognition strengthens the intervention side of that model by driving the sustained clinician participation that turns earlier insight into measurable improvement.
Joy Metrics was purpose-built for clinicians whose schedules leave little time for traditional training. Microlearning sessions take just minutes to complete while delivering practical strategies clinicians can apply immediately during a shift. Continuing education credits provide additional professional value, and Rewards & Recognition now reinforces ongoing participation through meaningful incentives.
Unlike consumer gamification platforms, Joy Metrics emphasizes positive reinforcement over competition. There are no public leaderboards or daily streak requirements. Recognition is tied to meaningful participation and professional growth, reinforcing sustainable habits rather than rewarding superficial activity.
Clinicians consistently describe the experience in their own words across thousands of voluntary platform comments:
"The best information on burnout and advice I've ever received."
"Something I can actually use during my shift."
"A program that makes me feel less alone."
"When clinicians stay engaged, everyone benefits," Coticchia added. "Clinicians gain practical skills they apply immediately, organizations achieve stronger participation in their workforce initiatives, and leaders gain the continuous insight they need to protect both their people and patient care."
The expanded Rewards & Recognition capabilities are available immediately to all Joy Metrics customers. Healthcare leaders can schedule a demonstration at https://info.joymetrics.com/talk.
About Joy Metrics
Joy Metrics (formerly SE Healthcare) is a predictive workforce analytics company helping healthcare organizations shift from reactive burnout response to proactive workforce intelligence. By combining self-assessment with targeted support, Joy Metrics helps leaders identify risk earlier, understand root causes, and take action that helps nurses and other healthcare employees reconnect with the joy and purpose that brought them to care in the first place.
Media Contact
Jillian Tice, Joy Metrics, 1 7176693893, [email protected], https://www.joymetrics.com/
SOURCE Joy Metrics
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