Kaplan Professional Modernizes Product Development Workflow with TrackVia

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World’s Largest Educational Provider Delivers Products Faster

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By automating and streamlining our workflow with TrackVia, we will be able to truly understand and quickly correct performance issues that slows down our processes. We are significantly increasing employee productivity by eliminating emails, spreadsheets, and multiple systems.

TrackVia®, the leading low-code workflow platform for operations, enabled Kaplan Professional to create a custom, comprehensive production management application. As the world’s largest and most diverse education provider, Kaplan Professional is consolidating and automating its production workflow thereby speeding up delivery of new and existing products.

“Content production is an extensive, custom workflow touched by multiple employees in 18 different departments. By automating and streamlining our workflow with TrackVia, we will be able to truly understand and quickly correct performance issues that slows down our processes,” said Sarah Dohnalik, Value Stream Director for Kaplan Professional. “We are significantly increasing employee productivity by eliminating emails, spreadsheets, and multiple systems.”

Kaplan Professional’s value stream team manages the workflow for 15 individual product lines that collectively produce approximately 3200 products (such as online courses, books, and assessment tests) per year. As such, manual processes and systems made it difficult for product managers to know where a project was within their development workflow.

Before TrackVia, Kaplan Professional’s value stream team was using manual processes consisting of phone calls, emails, and three systems (Jira, Google Sheets, and Workzone) to manage their educational material development and production lifecycle with stakeholders across the organization. This slowed product delivery, hindered standardization, and inhibited reliable reporting --- decreasing on-time delivery, productivity, and the bottom-line.

TrackVia consolidated all three systems and multiple spreadsheets into a single application, providing visibility into their project planning as well as the ability to forecast major projects, including the individual products within them. Dohnalik added “We chose TrackVia over other solutions because it’s customizable and flexible to meet our needs over time and it doesn’t require the large IT staff that’s typical of other enterprise systems.”

Kaplan Professional also uses their TrackVia application to manage over 10,000 different product IDs with centralized notifications and standardized data points across all their product lines. Read the case study at http://bit.ly/TVKaplanCS.

About Kaplan Professional
Kaplan Professional (KP) helps professionals obtain certifications, licensure, and designations that enable them to advance and succeed in their careers. KP partners with organizations to solve their talent management challenges through customized corporate learning and development solutions. Through live and online instruction, Kaplan Professional provides test preparation, licensing, continuing education, and professional development programs to businesses and individuals in the accounting, insurance, securities, real estate, financial, wealth management, engineering, and architecture industries.

KP serves 3,500 corporate customers, including 166 Fortune 500 companies. In 2018, more than 480,000 students used KP’s exam preparation offerings.

About TrackVia:
TrackVia®, the leading low-code workflow management platform for operations, helps companies build applications that improve on-time performance and reduce costs. TrackVia offers operations leaders the fastest and easiest way to build powerful applications that are business led and IT-approved. Companies like Honeywell, DIRECTV, Stearns Lending, and Brinks, rely on TrackVia to digitize their operations. Learn more at: http://www.trackvia.com.

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Londonne Corder
@trackvia
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