Keller Grover LLP is Investigating Walgreens Data Breach

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Keller Grover LLP is investigating recent reports that Walgreens suffered a large data breach involving certain patients’ personal information, including sensitive information such as patient names, prescription numbers and drug names, pharmacy locations, and shipping addresses, where applicable.

According to a February 2020 letter sent to affected individuals, Walgreens became aware of a data breach involving the Walgreens mobile app personal secure messaging feature. According to the letter, an application error allowed certain personal messages from Walgreens that are stored in a database to be viewable by other customers using the Walgreen mobile app. The letter states that patient information that might have been viewed by other customers included patient names, prescription numbers and drug names, pharmacy locations, and shipping addresses, where applicable.

“Medical information is considered to be among the most personal and private of information under California law,” says Keller Grover LLP attorney Eric A. Grover. “For that reason, healthcare providers are required to give patients timely notice of data breaches and the negligent release and disclosure of medical information can, under certain circumstances, give rise to claims by affected individuals for money damages.”

Similar medical data breaches involving the failure to properly secure medical information have given rise to class action lawsuits. Recently, for example, St. Joseph Health Systems finalized a class action lawsuit settlement valued at over $30 million involving St. Joseph’s alleged failure to properly secure its network, allowing patient information to become publicly accessible on the internet.

If you have any information about the Walgreens data breach or are a California resident that has been affected by the data breach and have questions, contact Keller Grover’s attorneys at 888-535-5291 or by email at 

Keller Grover LLP is a leader in the field of medical information privacy litigation and has represented clients in numerous medical data breach class action cases, including lawsuits against St. Joseph Health Systems, Stanford Hospitals and Clinics, Health Net and 21st Century Oncology. Keller Grover will not charge you for reviewing your information and all information that you provide to Keller Grover in the process of seeking legal advice will be held strictly confidential. (Attorney Advertising)

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Eric Grover
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