Kingsmen Hair Partners with Zenoti for Growth Solutions

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Influential Barbershop and Salon Brand Upgrades from Paper-based System to Leading Cloud Management Solution

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"With Zenoti, we’re offering unprecedented ease and convenience to both our employees and customers – that’s more important than ever in creating the kind of experiences expected in a post-COVID world,” said Kingsmen Hair owner, Mohamad Mourtada.

Zenoti is excited to announce a new partnership with Kingsmen Hair, a barbershop and salon brand with 45 locations across Australia. Along with signature haircuts for men, women, and children, Kingsmen Hair offers clients traditional barbershop shaves and beard trims. Kingsmen Hair decided to make the switch from a paper-based solution to Zenoti as their cloud management system to solve growth challenges.

Kingsmen Hair sought a cloud management system capable of scaling with their business as their network continues to grow. Zenoti’s technology – designed for multi-center brands – provided the solutions Kingsmen Hair needed to meet growth goals. Along with other improvements, Kingsmen Hair can now:

  • Allow customers to search for the best appointment time, with their preferred service provider, at the most convenient location in one simple search.
  • Access key reporting across all franchise locations on one platform.
  • Seamlessly integrate with Shopify to support online retail sales of owned product lines, improving inventory management, sales, and reporting.

Kingsmen Hair also launched a Zenoti-powered employee-facing mobile app to improve operational processes. Staff can track key services data, earnings, and schedules from the convenience of their personal mobile devices. Kingsmen Hair also empowers their employees to set goals and track KPIs. With Zenoti capabilities, Kingsmen Hair offers staff a more transparent and efficient way to work.

Kingsmen Hair’s new employee-facing mobile app complements their post COVID-19 strategy to encourage staff and customers to maintain social distancing and reduce contact with commonly touched surfaces. Powered by Zenoti, Kingsmen Hair also offers customers a branded mobile app that meets new post-COVID expectations.

With the new app, Kingsmen Hair customers can now check-in upon entering salon doors through geo-fencing technology – no need to interact with front-desk staff. Service providers receive an immediate notification of their arrival, reducing customers in-store for wait-times. During visits, Kingsmen Hair service providers can revise customer invoice to add chair-side upgrades from using their employee-facing mobile app. At check-out, customers avoid commonly touched POS equipment and pay, tip, rate, and rebook from the convenience of their mobile devices. Staff receive immediate payment confirmation notifications.

“Kingsmen Hair is growing. We need solutions that help us scale. Zenoti provides us those solutions with seamless technology that helps us improve our overall operations, and our customer experiences. With Zenoti, we’re offering unprecedented ease and convenience to both our employees and customers – that’s more important than ever in creating the kind of experiences expected in a post-COVID world,” said Kingsmen Hair owner, Mohamad Mourtada.

For more information concerning Zenoti’s partnership with Kingsmen Hair, please contact press@zenoti.com.

ABOUT ZENOTI

Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.

Zenoti powers thousands of spas and salons in more than 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.

To learn more about Zenoti, visit https://www.zenoti.com or follow us on Twitter, Facebook, Instagram, and LinkedIn for the latest news and updates.

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Zenoti Communications Team
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