La Cantera Resort Upgrades Housekeeping Solution To Optii Keeper

AUSTIN, Texas, June 8, 2019 /PRNewswire-PRWeb/ -- San Antonio's La Cantera Resort is putting operational housekeeping efficiency at the forefront, with aggressive targets related to guest satisfaction and operational efficiency. To achieve these goals the hotel has recently upgraded its housekeeping management software to Optii Keeper.

"We have been using housekeeping software for many years, which initially enabled us to achieve very positive results," says John Spomer, VP and Managing Director of the Resort. "The increasing sophistication of our team and organic increase in targets meant that we have reached the ceiling of the product's capability some time ago. We needed to search for a tool that empowers us to meet today's objectives. Optii stood out as the most advanced and user-friendly offering."

"It was the automation and depth of Optii Keeper that caught our eye," says Matthew Lauzon, the Resorts Director of Operations. "The transition to Optii was simple and unproblematic. The managers are eager of their new ability to maintain oversight and manage each room attendant and supervisor towards clearly defined goals. This has enhanced our frontline team with the program's simplicity and also allows them to view their personal results in real time. Optii's patented capability to predict cleaning times by guest has already changed the way the department plans and manages their day. As a resort manager, I love the reports which provide insights into the efficiency of floor-based staff unseen in the hotel industry."

"Optii Keeper is specifically designed for housekeeping teams and is not an after-thought to other modules," says Greg Tyler, Optii' Chief Revenue Officer. "It not only improves accountability and is very easy to use, but it is also highly automated, which allows management teams to focus on managing the people, rather than attending to tedious and repetitive daily operational tasks."

"Backed by Optii's Success Management Program which trains and coaches the hotel management team, the attainment of La Cantera's targets is virtually secured. Ultimately, our clients' goals become our goals and we consistently provide feedback to the hotel's leadership team regarding the department's efficiency," says Mr. Tyler. "We are as much hoteliers at heart as our clients."

SOURCE Optii