Leading Research and Consulting Firm Releases 2021 North American PaymentsInsights – Buy Now Pay Later

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Mercator Advisory Group’s latest 2021 North American PaymentsInsights report provides analysis of consumer dynamics within the buy now, pay later and short-term financing space.

One of the exhibits in this report.

The rise of buy now, pay later financing and short-term loans has implications for the consumer credit space as a whole, particularly credit card networks and issuers that have long dominated the industry.

Mercator Advisory Group has released a new primary research report titled 2021 North American PaymentsInsights – Buy Now Pay Later, summarizing the findings from the BNPL and short-term financing sections of the semi-annual North American PaymentsInsights survey of 3,001 U.S-based adults. The report aims to highlight and analyze consumer behaviors, preferences, and motivations as they relate to the rapidly expanding range of point-of-sale financing products. Readers will be presented with a detailed analysis of the impact of demographic characteristics on consumer behaviors and inclinations, general consumer trends, as well as actionable recommendations for industry players.

“The rise of buy now, pay later financing and short-term loans has implications for the consumer credit space as a whole, particularly credit card networks and issuers that have long dominated the industry. With interest rates at record lows, accelerated adoption of online shopping over the past 12 months, and high consumer satisfaction – the conditions have never been better for the reimagining of consumer credit,” stated Amy Dunckelmann, Vice President, Research Operations, Mercator Advisory Group.

Highlights of the 2021 North American PaymentsInsights – Buy Now Pay Later Report:

  • Young people and those in the middle-income cohort are particularly drawn to BNPL and short-term financing.
  • BNPL and short-term financing present themselves as a viable competitors to the credit card industry, especially as many young people are reluctant to use credit cards.
  • A variety of risks arise with the expansion of this industry, as many consumers may be borrowing beyond their means and regulatory oversight remains significantly lower than that in the traditional consumer credit space.
  • Consumer satisfaction with BNPL and short-term loans varied significantly across age groups, income lines, and purchase categories.

This report contains 59 slides and 35 exhibits.

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About Mercator Advisory Group:
Mercator Advisory Group is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.

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Karen Yetter
@MercatorAdvisor
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