Independent certification reinforces LevelUP's commitment to AI governance, human oversight, and responsible innovation in recruitment.
NEW YORK, Sept. 23, 2026 /PRNewswire-PRWeb/ -- LevelUP Human Capital Solutions (LevelUP HCS), a global provider of talent acquisition and workforce solutions, today announced that it has achieved ISO/IEC 42001 certification, becoming an early adopter of the international standard for Artificial Intelligence Management Systems (AIMS) within the recruitment industry.
The certification marks an important milestone in LevelUP HCS's commitment to advancing AI-enabled talent acquisition while maintaining the governance, accountability, and human oversight essential to responsible hiring.
As artificial intelligence becomes increasingly embedded in recruitment, employers face new questions about how the technology is deployed, how candidate information is handled, and who remains accountable for hiring decisions. For organizations outsourcing all or part of their talent acquisition function, these questions extend directly to their recruitment partners.
ISO/IEC 42001 provides an internationally recognized framework for establishing, maintaining, and continually improving an AI management system. Certification demonstrates that LevelUP HCS has undergone an independent, accredited assessment of its AI management system against the standard's requirements.
The audit was conducted by A Good Certification Group (AGCG), one of a small number of certification bodies worldwide accredited to assess organizations against ISO/IEC 42001. AGCG's auditor noted: "You are one of the first 500 companies globally to get certified and genuinely one of the first recruitment companies to do so."
"AI is fundamentally changing how organizations find, engage, and evaluate talent. But adopting new technology is only part of the equation," said John Fitzgerald, President and Chief Innovation Officer at LevelUP HCS. "Our clients are trusting us with decisions that affect their businesses and people's careers. That comes with a responsibility to ensure the technology we use is governed appropriately, risks are actively managed, and human judgment remains central to the hiring process. This certification is an important validation of that commitment."
Raising the Standard for AI in Recruitment
AI can help recruiters identify talent, improve candidate engagement, streamline screening, and deliver stronger workforce insights, but it also introduces risk: bias, transparency gaps, and questions about the reliability of AI-generated outputs. For Recruitment Process Outsourcing (RPO) providers, that responsibility is amplified. LevelUP HCS and firms like it operate as an extension of their clients' talent acquisition teams, often working inside client systems and handling sensitive candidate information across multiple markets.
ISO 42001 establishes a structured approach to managing that responsibility, including AI risk assessment, defined accountability, appropriate oversight, and ongoing evaluation. It is the highest standard of AI governance that few companies, globally, have achieved.
For LevelUP HCS clients, certification provides independent assurance that the company has established a formal management system for governing AI within its certified scope, rather than relying solely on individual technology vendors' assurances or internal policies.
Bringing Responsible AI Into the Hiring Process
The certification builds on LevelUP HCS's broader investment in technology-enabled recruitment, including the LevelUP Hiring Engine™, which combines AI-powered capabilities with recruiter expertise across sourcing, engagement, screening, and recruitment orchestration.
Designed to work alongside clients' existing systems, the Hiring Engine helps recruitment teams expand their capacity while keeping people at the center of the process.
LevelUP HCS's approach is grounded in a simple principle: technology alone doesn't hire people. People do.
"The opportunity with AI isn't simply to automate more recruiting activity. It's to make recruiting more effective," added Fitzgerald. "That requires understanding where technology adds value, where human expertise matters most, and how to manage the risks that come with both. We believe recruitment providers have a responsibility to lead on this."
LevelUP HCS's ISO 42001 certification follows its achievement of ISO 27001 certification for information security management earlier in 2026, reinforcing the company's continued investment in governance, security, and responsible innovation.
As organizations evaluate the growing role of AI in their workforce strategies, LevelUP HCS believes responsible AI governance will become an increasingly important consideration when selecting talent acquisition partners.
About LevelUP HCS
LevelUP Human Capital Solutions is a global talent acquisition and workforce solutions provider helping organizations build more effective, scalable hiring programs. Its services include Recruitment Process Outsourcing (RPO), Embedded Recruitment, Managed Service Programs (MSP), Total Talent Solutions, and Talent Intelligence and Advisory. Combining human expertise with innovative technology, LevelUP HCS helps clients solve complex workforce challenges and improve hiring outcomes.
Media Contact
Ashley Smith, LevelUP HCS, 1 4349607202, [email protected], LevelUP HCS
SOURCE LevelUP HCS
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