“This is truly a reflection of our LIVEbe Ambassadors, who have provided the superior service levels that attracted new residents and allowed us to reach stabilization,” said Elaine De Lude, vice president of LIVEbe.
BALTIMORE (PRWEB) November 07, 2018
LIVEbe, a premier apartment developer and operator, today announced the completion of the lease-up of 2Hopkins, a luxury high-rise apartment community centrally located in downtown Baltimore.
The community, which features 183 apartment homes and a host of cutting-edge amenities, took 12 months to reach stabilized occupancy, which was LIVEbe’s target from the start. Throughout the process, the community averaged 15 move-ins per month and received 24 applications per month. 2Hopkins team members, dubbed LIVEbe Ambassadors, maintained mystery-shopper scores above 85 percent throughout the year.
“This is truly a reflection of our LIVEbe Ambassadors, who have provided the superior service levels that attracted new residents and allowed us to reach stabilization,” said Elaine De Lude, vice president of LIVEbe. “When apartment prospects visit 2Hopkins, our team genuinely and consistently makes a positive impact on their decision.”
LIVEbe’s focus on resident service recently resulted in numerous 2017 SatisFacts Resident Satisfaction awards. That included one for 2Hopkins, which received an average survey score of 4.49 based on a minimum of 25 surveys. 2Hopkins also recently received recognition as the 2018 Best Multifamily Renovation or Conversion by the Great American Living Awards in the category of Best Design and Architecture. In addition, the community earned a 2018 Silver Star Award from the Maryland Multi-Housing Association.
The 21-story community, which features apartment residences starting on the 11th floor, built its resident base in floor-by-floor, bottom-up fashion. The first 10 floors of the building are designated for a commercial tenant, which has its own separate access.
The general apartment portion of 2Hopkins overlooks downtown and includes a stunning 21st-floor amenity center with sweeping views of the city, including Camden Yards. The area consists of a large social space with a kitchenette and banquet area, two secluded seating areas with TVs, an aesthetically designed lounge with gathering tables and a health and fitness center with free weights, cardio machines and spin/yoga room. 2Hopkins also has a community concierge, secondary fitness center that includes a rock climbing wall, large dog park, small dog park and a pet spa, garage parking, EV-charging stations and spacious layouts with top-of-the-line fixtures and finishes.
“The apartments speak for themselves and the amenities are more sleek and refined than anything you’ll experience in the city,” said Jennifer Rucker, vice president of operations for LIVEbe. “But without an amazing team, even the most plush new apartment community takes some time to fill up. We firmly believe that our driven and ambitious Ambassadors not only kept us on pace, but will allow 2Hopkins to remain one of the best living experiences in the area for the foreseeable future.”
2Hopkins was the first community on the East Coast to install refrigerated package lockers by Smiota, which allow residents to store perishable goods. The lockers enable residents to order from food-delivery services while away from home and ensure the items remain refrigerated until they are retrieved.
Headquartered in Rockville, Md., LIVEbe was founded in 2016 and is helmed by multifamily veterans Elaine De Lude and Jennifer Rucker. LIVEbe is the multifamily division of Berman Enterprises and was established with a specific focus on fostering a sense of community by offering an unparalleled living experience for residents and employing LIVEbe Ambassadors who are forward thinking and passionate about providing exceptional customer service.
About Berman Enterprises
Berman Enterprises is a multi-generational real estate and investment company founded on the principles of honesty, integrity, hard work, hands-on management, community and philanthropy. Employing a conservative financial strategy, Berman Enterprises has experienced sustained growth since brothers Melvin J. Berman and I. Wolford Berman founded the company in 1952.
Today, the Company and its affiliates own and manage more than 9 million square feet of commercial office, retail, industrial/flex and residential properties in Maryland, Virginia, Illinois, North Carolina and Pennsylvania. The Company also owns several hundred acres of developable land representing thousands of units of residential and hundreds of thousands of square feet of commercial and retail development potential.
Elaine De Lude