Local Comfort Keepers® Home Care Wins Award for Operational Excellence

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Recognizing leaders that provide quality home care for seniors.

Local Comfort Keepers® franchise owners, Tim and Tricia McConnell were recently awarded the Operational Excellence award at the 2019 Comfort Keepers Leadership Conference in Atlanta, Georgia. The award is granted to franchisees whose local businesses demonstrate consistent delivery of exceptional service to clients, employees, and the community.

This recognition requires hard work by the franchise owner. Award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards. Their level of local community involvement also comes into play.

“This is a real honor,” said the McConnells. “It’s great to be recognized not only by our clients, but also by our caregivers who regularly provide the type of care that is the hallmark of Comfort Keepers, and by Westerville, the local community in which we serve. We are proud of the work we do, and are excited to receive this award.”

Comfort Keepers, a growing franchise offering in-home care and services for seniors and other adults needing assistance, provides uplifting in-home care that improves the quality of life for clients and their families. Comfort Keepers caregivers focus on a unique, individualized approach to care and socialization that helps clients thrive and achieve greater well-being. The McConnells have owned the Westerville Comfort Keepers franchise for 19 years.

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Tim and Tricia McConnell
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