Loffler Companies Honored by Konica Minolta with Pro-Tech Service Award for Service Excellence for Twelfth Consecutive Year

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Loffler’s specialized, world-class technicians, backed up by its award-winning service and support team, helps clients meet the copy and print demands of fast-paced production print work environments.

Brian Patterson (third from left), Imaging Services Manager, accepts Loffler's Konica Minolta Pro-Tech Service award on March 5, 2019, at the Newport Beach Marriott Resort and Spa in California.

Being Pro-Tech certified assures our clients they can expect and rely on our knowledgeable people, valuable skills and quality systems to meet their production needs.

Konica Minolta Business Solutions USA, Inc. (Konica Minolta) announced that Loffler Companies earned a 2018 Pro-Tech Service Award for their dedication and commitment to delivering excellent service. Pro-Tech Service Award recipients were honored at a special presentation during the company’s annual dealer conference on March 5, 2019, which took place at the Newport Beach Marriott Resort and Spa in California.

“Congratulations to Loffler Business Systems, LLC for this outstanding achievement,” said Sam Errigo, Executive Vice President, Sales and Business Development. “The Pro-Tech program is a rigorous process, and Konica Minolta recognizes and appreciates their exceptional commitment to customer support and satisfaction.”

Loffler is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To merit the Pro-Tech standard, each element of Loffler’s operation was evaluated, including management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings. Clients are also asked to verify that products are well-maintained and that they are satisfied with the level of service.

“We are continuously striving to maintain top business practices in the marketplace,” said Jim Loffler. “Our long-standing partnership with Konica Minolta allows us to offer an array of top print and workflow options partnered with the best service and support in the industry. Being Pro-Tech certified assures our clients they can expect and rely on our knowledgeable people, valuable skills and quality systems to meet their production needs.

“The PRO-TECH award is an acknowledgement of Loffler’s commitment to providing superior service,” said Joel Nelson, Loffler Vice President of Operations. “It’s what we’ve built our business on and always our number one priority for our clients.”

In addition to being Konica Minolta Pro-Tech certified, Loffler is an authorized Konica Minolta training center. Loffler is proud to provide clients with nationally recognized service and support, including being rated number one in the country for first-call effectiveness.

Loffler Companies, excelling under Jim Loffler’s leadership since 1986, continues to be the leading business technology and services provider in Minnesota and Western Wisconsin. Recognized as one of the top ten Canon dealers in the U.S. and the top Konica Minolta dealer covering Minnesota and Western Wisconsin, as well as an HP Elite Partner dealer, Loffler’s more than 500 employees work hard every day to exceed the expectations of clients, partners and the community.

About Loffler Companies, Inc.
Loffler Companies is an independent professional services organization dedicated to providing innovative business technology and services serving the Minnesota, Western Wisconsin and parts of North and South Dakota. Our offerings include Multi-Functional Copiers and Printers, Managed Print Services, IT Solutions, Software and Workflow Technologies and On-site Managed Services for mailrooms and copy centers. For more information about Loffler Companies, visit us online at http://www.loffler.com, or contact us at 952-925-6800 or via email at information@loffler.com.

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Mary Steffl
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