Loudoun Mutual Insurance Implements MassPrinting for Print and Mail Solution

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Loudoun Mutual Insurance Company Leverages MassPrinting’s Expertise to Support Multiple Document Output Solutions

"Because of their insurance expertise, MassPrinting understood our specific requirements,” said Todd Robertson, CIO at Loudoun Mutual.

MassPrinting, Inc. announced today that Loudoun Mutual Insurance Company, based in Waterford, VA, has implemented MassPrinting products and services to manage its document output and print mail operations.

Loudoun chose MassPrinting as its outsourced print and mail provider for the efficiency, scalability, and peace of mind offered by MassPrinting’s document output solutions.

“In addition to the standard printing and mailing to policyholders, Loudoun has some very specific workflows for document distribution to agents and the utilization of IMb Trace through the USPS to track all mail and replace the costly Certificate of Mail process for Cancellations. Because of their insurance expertise, MassPrinting understood our specific requirements,” said Todd Robertson, CIO at Loudoun Mutual. “Our implementation was not the standard print mail solution and MassPrinting worked with our team to deliver the specific solutions and associated tools to meet our requirements.”

“MassPrinting is excited to have Loudoun on board as a client,” stated Bill Crowley, Vice President, MassPrinting. “Loudoun is leading the way in the property and casualty insurance industry relative to tracking documents by utilizing IMb Tracing for Certificate of Mail documents. Working together, we were able to provide a solution that will deliver continual improvements and be levereged across the P&C industry.”

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About MassPrinting Inc.
MassPrinting has over twenty years of experience providing document output solutions to meet customer needs. Our vast experience working with insurance carriers has enabled us to know their specific challenges so we can deliver simple solutions through innovative technology.

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Kevin York
Kevin York Communications for MassPrinting
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