ROCKVILLE, Md., July 8, 2021 /PRNewswire-PRWeb/ -- Lurn, Inc. announced today that The Globee® Awards, organizers of the world's premier business awards programs and business ranking lists, has named its customer support team a winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards.
The coveted annual Golden Bridge Awards program recognizes and honors the world's best in a range of business categories. Judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2021 award winners.
Lurn's customer support team has retooled and revamped over the last year to meet unprecedented demand for the company's products and services.
Some of the highlights from their past year are:
Growing from three support agents to twelve
Reducing average response time from 128 hours to under one hour - seven days per week
Improving their customer satisfaction rate from 70% to 85%
The level of service they provide has improved as the team has been built up bigger and stronger.
"We truly do have an amazing support team and it shows in our community and how happy our students are." says CEO Anik Singal. "The results of our students come first, and our support team delivers on that mission day in and day out. I'm thrilled they're getting the recognition they deserve."
See the complete list of 2021 winners here: https://globeeawards.com/golden-bridge-awards/winners/
Stay posted and read success stories of organizations by subscribing to the Globee Newsletter: https://globeeawards.com/subscribe/
About Lurn, Inc.
Lurn is the transformational home for entrepreneurs. We provide a virtual and in-person training center to teach, coach and guide entrepreneurs all over the world.
Founded by Anik Singal in 2004, Lurn's approach has always been a straightforward one:
To empower others to create & grow passion-based businesses
To encourage big ideas that will change the world
To educate people about how to be the best entrepreneur they can be - no matter where they are on their journey
For more about Lurn, please visit http://www.lurn.com.
About the Globee Awards
Globee Awards are conferred in eleven programs and competition: the CEO World Awards®, the Consumer World Awards®, The Customer Sales & Service World Awards®, the Globee® International Best in Business Awards, the Golden Bridge Awards®, the Cyber Security Global Excellence Awards® and Security World Awards, the IT World Awards®, One Planet® American Best in Business Awards, the Globee® Employer Excellence Awards®, the Globee® Corporate Communications & Marketing World Awards, and the Women World Awards®. Honoring organizations of all types and sizes and the people behind their success, the Globee Awards recognize outstanding achievements and performances in businesses worldwide. Learn more about the Globee Awards at https://globeeawards.com.
Twitter @globeeawards #globeeawards #goldenbridgeawards
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Media Contact
Joe Campanella, Lurn, Inc., +1 (888) 477-9719 Ext: 2, [email protected]
SOURCE Lurn, Inc.
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