Luum Rolls Out New Commute Tools to Help Organizations Bring Employees Back to Work Safely

Share Article

In the age of COVID, we know that workplaces need to adapt in order to ensure the well-being of employees. That consideration isn’t complete until you’ve figured out how to provide all employees a safe and flexible commute.

Discussions about commuting are now being held in Board Rooms and the C-suite

Commute Management Platform Luum today announced the availability of a new suite of tools that can help employers bring their people to work more safely during the uncertainty of the COVID-19 pandemic. The new or enhanced features include a Communications Hub, Flexible Parking, Shuttle Reservations and Tracking, Closed-Network Carpooling, Subsidies and Reimbursements, and Guaranteed Ride Home.

Offered as part of Luum’s Software as a Service (SaaS) platform already trusted by some of the most recognized brands in technology, healthcare, education, and government, employers can select which modules and policies make the most sense for their organization based on employee safety, employee schedules, geographic constraints, local and state government regulations, and other factors.

“Discussions about commuting are now being held in Board Rooms and the C-suite,” said Sohier Hall, President and CEO of Luum. “In the age of COVID, we know that workplaces need to adapt in order to ensure the well-being of employees. That consideration isn’t complete until you’ve figured out how to provide all employees a safe and flexible commute. The employees most in need for safe and flexible access to the workplace are essential, many times lower-wage, workers. COVID puts a spotlight on this long-standing need.”

During these times of rising COVID cases, it may seem counter-intuitive, but now is the time to establish plans for a new set of work patterns that includes flexible schedules, employee engagement, and most important, employee safety.

In a Luum survey of 150 employers from around the country, more than 60 percent said that their commute program has risen in importance within their leadership, highlighting the seriousness with which organizations are considering employee safety.

The Luum platform includes an Administrative Backend Console where employers can communicate with commuters, set and adjust policies to incentivize commute behavior, and manage various modes of commute. Employees access Luum through a secure web application or smartphone app.

Following is a description of Luum’s software tools that have been adapted for Return to Work and for today’s essential workforce:

Communications Hub

As pandemic circumstances evolve and companies prepare to return to offices and campuses, employees are nervous and their transportation options are in flux. Through a customized content portal, organizations can utilize targeted emails and mobile notifications to keep employees informed about changing transportation information, parking options, and evolving policy and safety standards.


  • Self-serve, easy-to-edit content portal
  • Email and mobile notifications that can be targeted to relevant employees
  • Automatic onboarding emails to new hires

Flexible Daily Parking

Employee parking was a hot commodity before COVID. Now, organizations must prepare for an increase in parking demand as more employees drive alone. On top of that, employees likely will have far more flexible schedules, so the traditional monthly parking pass no longer works with employees’ needs. Luum now has a flexible set of parking tools that make it easy to find, reserve, and pay for parking from a mobile phone.


  • Daily parking charges
  • Daily parking reservations via mobile or web
  • Contactless payment direct to payroll
  • Parking inventory and waitlist management
  • Real-time parking availability

Shuttle Reservations and Parking

With uncertainty around mass transit, some employers are providing alternatives. Luum makes it easy for employees to reserve a seat on a shuttle and track the shuttle from their phone. This shuttle tracking empowers robust contact tracing as well as shuttle service/route management.


  • Shuttle seat reservations, including adjustable occupancy limits
  • Easily re-route shuttles based on demand
  • Manage and track company shuttles
  • Create safety checklists for drivers

Closed-Network Carpool Matching

To provide safe, trusted, and equitable commute options for employees, Carpooling can be a safe and economical method. Luum allows employees to sign-up as a driver or rider to find colleagues with similar commute schedules and routes. Everything is done within the trusted network of your organization, minimizing unnecessary contact and creating a simple record for contact tracing.


  • Virtual and secure bulletin board for carpool matching
  • Contact-tracing
  • Safe, shared rides with gamification, subsidies, or bonuses

Subsidies and Reimbursements

The Luum Commuter Card can provide a big benefit to employees by helping them save money by using pre-tax dollars to pay for transit and parking. Organizations can go further by offering a flexible subsidy that employees can allocate to safe, economical transportation modes. All administration and financial transactions are managed, tracked, and audited through Luum. Real-time data helps employers encourage safe commute options during the pandemic.


  • Flexible commuter subsidies for transit passes, e-bikes, carpool apps, ride hailing, etc.
  • Pre-tax Commuter Cards for transit and parking
  • Commute bonuses for safe and sustainable modes
  • Expense reimbursements
  • Gamification, rewards, and leaderboards to encourage sustainable commutes

Guaranteed Ride Home

Employee commute safety includes providing employees a sure way to get home for unexpected needs and emergencies. In partnership with Lyft, Luum makes it seamless to offer employees a set number of guaranteed trips. If organizations conduct COVID screenings at the door, they can Guaranteed Ride Home to send home employees who do not pass screenings.


  • Seamless access to Lyft through the Luum app
  • Easy to administer, manage, and audit
  • Set the number of guaranteed trips per employee

Luum is a commute management platform that scales with organizations as their programs and policies evolve. Built to elevate policy-driven commute programs, Luum’s software unifies benefits administration, parking management, and mobility options for employees. Luum provides employers with a suite of commute tools as well as real-time data to drive behavior change, inform policy, boost employee engagement and augment corporate sustainability. With a current focus on providing safe, trusted and flexible commute options for frontline workers and those preparing for a return to the workplace, Luum understands that commute success looks different for every employer. Check-out our Commute Smarter, Commute Safer line-up at Let’s Get There. Together.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Kelly Hostetler
+1 (509) 521-1857
Email >
Visit website