M-Files Rated Best Enterprise Content Management Software by End-Users on TrustRadius

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M-Files leads top 10 ECM vendors with intelligent information management solution

M-Files Corporation, the intelligent information management company, today announced that TrustRadius, a popular business software review site, has recognized M-Files as the highest-rated Enterprise Content Management (ECM) software, with a 9.2 out of 10 score by end-users.*

End-users commended M-Files for its ease of use, compliance support, integrations with leading business systems, and the ability to quickly and intelligently find the right documents and other information across different systems. M-Files, with its Intelligent Metadata Layer (IML), delivers a simple, unified experience powered by artificial intelligence (AI) for finding, accessing and managing information stored not only within M-Files, but also within other systems and storage locations in the cloud or on-premises, including network file shares, SharePoint, Box, Dropbox, OpenText, Salesforce and others.

"Reviews from customers who are experiencing the benefits of M-Files first-hand carry tremendous clout,” said Greg Milliken, senior vice president of marketing at M-Files. “What makes the TrustRadius rankings so compelling is that they are based on direct experience in production environments. Real users provided the fuel that propelled M-Files to reach the top-ranked designation above every other ECM software provider on TrustRadius."

A New Metadata-driven Approach to Information Management

TrustRadius reviewers highlighted the M-Files metadata-driven approach to document management as a standout feature. M-Files uses metadata to automatically index and organize documents by type, such as a contract or invoice, as well as by customer, project, case, and essentially any other property or characteristic important to the organization to establish relevance and context when searching for information in M-Files and other repositories and business systems. With M-Files, users are no longer confined to managing information in folder-based systems and can intuitively organize and locate documents and other information based on why it is relevant to them. TrustRadius reviewers explained:

  • “M-Files allows you to search for what you need without knowing [the system] where it’s located.”
  • “We have integrations with SharePoint, Salesforce, and our ERP. Our staff is able to use information from these business systems directly in M-Files.”
  • “Compared to using regular folders on a computer, M-Files is worlds ahead.”

Streamlined Compliance and Security

Also highlighted in TrustRadius reviews was the M-Files platform's ability to help organizations achieve and demonstrate compliance with regulations and industry standards, such as GDPR, when handling and protecting personal information, and ISO, FDA and EU Annex 11, related to quality management in manufacturing and life sciences.

“We are currently using the audit logs to manage who is accessing documents and what changes are being made,” said a TrustRadius reviewer. “We also encrypt our data at rest to ensure we have the necessary security for our employees and our customers.”

“It is a great fit for any compliance or regulated organization that wants to enhance compliance or is working towards compliance,” said another user.

The TrustRadius user rating reinforces strong and accelerating momentum for M-Files, as well as a number of recent accolades. In January 2019, Business.com named M-Files the Best Document Management Software of 2019, recognizing its comprehensive features, including user-friendly and effective collaboration and workflow automation tools. The site also praised the solution's document imaging capabilities that incorporate optical character recognition (OCR) for automatic indexing and processing. Furthermore, Inc. Magazine recently named M-Files as the Best Document Management System for Law Firms, hailing its innovative technology, security, support for data compliance and ability to integrate with legal firm software.

M-Files continued its rapid growth in 2018, adding over 1,000 new customers to bring the total number of customers using the platform to more than 9,000 worldwide, including global enterprises in manufacturing, professional services, construction, financial services, life sciences, energy, real estate, healthcare and other sectors.

For more information on M-Files, please visit: http://www.m-files.com.

*Every reviewer on TrustRadius is authenticated, and each review is vetted by the research team before publication. TrustRadius also ensures that product scores represent true customer sentiment by correcting for selection bias.

About M-Files Corporation
M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organizations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Rovio, SAS Institute and thyssenkrupp. For more information, visit http://www.m-files.com.

Media Contact:
Danielle Calfo
10Fold for M-Files
708-927-0175
m-files(at)10fold(dot)com

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