Maximizing Profitability, Creating Value the Focus for HME Leaders at Medtrade Fall

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This major industry event included sessions from Prochant on maximizing respiratory profits, creating value migration, and more.

Medtrade Fall brought together the brightest minds in the home medical equipment (HME) industry – and Prochant led the charge. A top HME billing and process outsourcing company, Prochant shared key insights on complex respiratory programs, business value, back office management, and federal regulations.

Maximizing Profitability
Joey Graham, executive vice president and general manager at Prochant, joined Dave Lyman, vice president of respiratory at VGM, for “Maximizing Profitability in Your Complex Respiratory Program." This session explored the shift in and implications of the complex respiratory space from the boutique to the mainstream.

“More and more HME providers are getting involved,” said Graham. “There are increased investments in inventory and clinical staff members, so we have to explore how providers can maximize their profitability while providing amazing service to their patients and referrals.”

Creating Value
Mathew Mammen, co-founder of sleep software Somnoware and chairman at Prochant, spoke about “Value Migration in U.S. Healthcare: What It Means for You.” In this session, Mammen examined how value moves from outdated business models to modern business designs that are better able to meet customers’ needs.

Mammen provided examples from similar industries and connected them to current healthcare and HME trends such as consolidation, business closures, and new business models.

Managing the Back Office
Graham also presented on “Best Practices for Managing Your HME Back-office Operations.” This session dug deeply into best practices that encourage employee engagement, patient satisfaction, and company growth.

“HME businesses are feeling the pain, and it impacts one of their most crucial areas: back-office operations,” explained Graham. He added, “We explored workflow, technology tools, incentives, and key metrics. Attendees analyzed their existing back-office operations and walked away with a plan for improving their collections.”

Following Federal Regulations
Sharon Briggman, Director of Training and Compliance at Prochant,” joined Kelly Grahovac, senior consultant at the Van Halem Group, and David Gelbard, founder and CEO at Parachute Health, to talk about the growing number of federal regulations suppliers and clinicians face daily. The group presented “The Good, The Bad, and The Ugly: Understanding the e-Prescribe Process, DMEPOS Templates, and Suggested Clinical Data Elements (CDEs).”

Medtrade Fall 2019 was held October 21-23 at the Georgia World Congress Center. Prochant spoke with attendees about its staff augmentation solution, which allows providers to outsource billing on their own terms.

To learn more about Prochant’s staff augmentation service, please visit or contact Sarah Tollie at marketing(at)prochant(dot)com.

About Prochant
Prochant is the nation’s leading HME billing and process outsourcing company. Our highly-skilled team helps providers become more profitable by outsourcing or enhancing existing front- and back-office processes. We rapidly implement changes and proactively monitor metrics to ensure client success. Headquartered in Charlotte, North Carolina, we work with top medical equipment providers and health systems. For more information, please visit or follow us on LinkedIn and Twitter @prochant.

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Sarah Tollie
Prochant, Inc.
+1 (276) 591-7377
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