MedConnectUSA Prepared For Providing Medical Answering Services Throughout The COVID-19 Outbreak

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Delivering Medical Answering Services that you can always rely on.


MedConnectUSA has updated and will continue to update its disaster recovery protocols as the COVID-19 outbreak continues.

MedConnectUSA is informing its clients and stakeholders that they are well-prepared for the expected increase in demand for its services in the coming months. As COVID-19 continues to place pressure on medical and public health services throughout the country, MedConnectUSA’s medical answering service stands ready to meet these challenges.

MedConnectUSA’s continual investment in high-quality people and systems will ensure that its services remain resilient in these times. With over thirty years of experience in the industry, MedConnectUSA has played an instrumental role in bolstering medical systems through many emergencies and times of heightened call demand. Their answering service specialists are working closely with medical professionals to ensure that there are no interruptions or delays in providing clients with the support they need. The disruption caused by COVID-19 will not impact their team’s ability to provide unparalleled medical answering services for professionals around the country.

Resilient Medical Answering Services
MedConnectUSA remains the leader in medical answering services across the country and takes pride in being the premier emergency response answering team. They currently support numerous clients throughout the United States and take the trust instilled in their medical answering service with the utmost seriousness.

With over thirty years of institutional experience in the medical answering service industry, MedConnectUSA stands out from less resilient medical answering services who do not make the same investment in infrastructure or personnel. Unlike leaner and cut-rate medical answering services, MedConnectUSA operates multiple data centers and call centers that are geographically dispersed across the country. Each of these centers has access to redundant power, internet connectivity, and telephone systems. This comprehensive medical answering service infrastructure forms only the base of their approach to disaster recovery. Effective disaster recovery is costly; however, MedConnectUSA has long been aware of this and is prepared for both the COVID-19 outbreak and any other disaster or emergency that may present itself in the future. As their clients and customers are their top priority, they have made these substantial investments in infrastructure and personnel to ensure that no disruptions occur that would impair the high standard of service that they insist upon for their clients.

About MedConnectUSA
MedConnectUSA provides professional medical answering services for clients throughout the health care industry. Their team has received the Association of TeleServices International (ATSI) Award of Excellence numerous times which demonstrates the leadership and high standard of care they provide. Their service is well-renowned for being staffed by highly trained personnel who work solely with clients in the health care field.

MedConnectUSA operates all of its call centers within the geographical boundaries of the United States to ensure that disasters or emergency situations do not interfere with its ability to provide comprehensive medical answering service support. MedConnectUSA’s operations are also completely HIPAA compliant.

Updates As The Outbreak Continues

MedConnectUSA has updated and will continue to update its disaster recovery protocols as the COVID-19 outbreak continues. This will ensure that its medical answering services are not interrupted by any contingencies. Their team remains at the forefront of providing an excellent response time to meet the needs of their clients and this same attention to efficiency will be bolstered during this time.

At MedConnectUSA, personnel are trained to especially provide high-quality service during times of need, and, in this context, the COVID-19 outbreak is no different from trials their team faces on a regular basis. As the premier medical answering service in the country, the MedConnectUSA team stands ready and well-prepared to provide an unparalleled level of assistance for clients throughout the country.

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Kurt Duncan
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