MediTelecare Launches MediStaffCare To Help Frontline Workers Facing Unprecedented Pressures

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In the face of COVID-19, medical and nursing staff need mental health support now more than ever. MediTelecare is committed to caring for the staff of its partnering skilled nursing and long-term care facilities by leveraging its unique telemedicine technology.

MediStaffCare
In these uncertain times, it’s important that we not only care for residents but for the staff that provides essential care to them. We are especially concerned for our colleagues on the frontlines and hope that by increasing access to telehealth, these individuals will get the help they need...

The emotional cost of caring for others is a known occupational hazard as physicians, nursing staff, and social workers spend countless hours caring for others. In these uncertain times of the COVID-19 pandemic, skilled nursing facilities especially are facing insurmountable challenges when it come to the well-being of their staff and residents.

The staff at these facilities are experiencing repeated exposure to illness and suffering at an unprecedented level and without access to mental health treatment, emotional distress can be exacerbated. This can then lead to depression, anxiety, post-traumatic stress, and substance abuse. The team at MediTelecare understand these risks and has launched MediStaffCare in response.

MediStaffCare can be leveraged by frontline workers at a time and place that is safe and convenient for them. These televideo sessions not only will help to minimize the risk of office visits during this outbreak, but it will also allow these individuals to address their own wellness needs with mental health providers who understand the struggles they face on a daily basis.

MediStaffCare enables the following:

  • Access to care during the Coronavirus outbreak via its secure telehealth platform
  • Avoidance of outpatient settings
  • Supportive psychotherapy with qualified clinical psychologists and social workers who have expert knowledge of the skilled nursing industry
  • Private sessions made easily available through a home computer
  • MediTelecare will contract with the facility’s insurance carrier and is credentialed with most major panels

“In these uncertain times, it’s important that we not only care for residents but for the staff that provides essential care to them. We are especially concerned for our colleagues on the frontlines and hope that by increasing access to telehealth, these individuals will get the help they need to continue providing care for their residents.” - Ed Mercadante, CEO

During a crisis like this when face-to-face treatment is not an option due to the high risk of spreading the infection, telehealth is a necessary means to ensure everyone receives the care they deserve.

About MediTelecare: MediTelecare is the industry leader in providing behavioral telehealth services to residents of skilled nursing and assisted living facilities. The company’s clinical team consists of psychiatrists, nurse practitioners, psychologists, and clinical social workers providing behavioral telehealth services to approximately 20,000 residents in over 250 Skilled Nursing Facilities (SNF) across 16 states. MediTelecare services utilize synchronous televideo with face-to-face communication and other virtual telemedicine technologies to streamline diagnostic evaluations and design personalized treatment plans for each resident’s needs.

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Ed Mercadante
MediTelecare
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