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Mercator Advisory Group Releases Payments Industry Research: Payment Fraud - The Consumers' Perspective


News provided by

Mercator Advisory Group

Mar 24, 2022, 14:00 ET

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One of the exhibits in this report.
One of the exhibits in this report.

A new report from Mercator Advisory Group's Fraud Experience PaymentsInsights survey series provides a fact-based, comprehensive view into payment and identity theft-related fraud that impacts consumers in the United States.

BOSTON, March 24, 2022 /PRNewswire-PRWeb/ -- Mercator Advisory Group's most recent report, 2022 Fraud Experience PaymentsInsights: Payment Fraud - The Consumers' Perspective, examines payment methods in relation to fraud, the dollar value of fraud incidents, types of fraud experiences, identity theft-related fraud, consumers' experience with resolving fraud cases, as well as consumers' attitudes, not only about fraud but also about the financial institutions they use for banking and bill paying services.

The report is based on the Fraud Experience PaymentsInsights survey administered in January 2022 to a nationally representative sample of 3,611 United States consumers, ages 18 years or older.

Payment and identity-related fraud prevention can be achieved by building an alliance with consumers and learning from past fraud experiences. Financial institutions and merchants should continue to educate on the patterns to look out for so that they can avoid becoming victims of fraud.

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"Payment and identity-related fraud prevention can be achieved by building an alliance with consumers and learning from past fraud experiences so that financial institutions and merchants can continue to educate both themselves and their consumers on what patterns to look out for so that they can avoid becoming victims of fraud," says Amy Dunckelmann, VP, Research Operations at Mercator Advisory Group.

Highlights of the report, 2022 Fraud Experience PaymentsInsights: Payment Fraud - The Consumers' Perspective:

  • Payment Method-Related Fraud
  • Frequency of Fraud Incidents
  • Dollar Volumes of Fraud Incidents
  • Types of Fraud Experiences
  • Consumers' Experiences with Resolving Fraud Cases
  • Consumer Attitudes about Fraud
  • Financial Services Relationship - Composition of Respondents

This report in slide form is 60 pages long.

Members of Mercator Advisory Group's Fraud Experience PaymentsInsights Primary Research Practice Service have access to this report and the upcoming research for the year ahead, presentations, analyst access, and other membership benefits.

Please visit us online at http://www.mercatoradvisorygroup.com.

For more information and media inquiries, please call Mercator Advisory Group's main line: 1-781-419-1700 or email [email protected].

For free industry news, opinions, research, company information, and more, visit us at http://www.PaymentsJournal.com.

Follow us on Twitter @ http://twitter.com/MercatorAdvisor.

About Mercator Advisory Group
Mercator Advisory Group, part of the Escalent family, is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.

Media Contact

Karen Yetter, Mercator Advisory Group, 781-419-1700, [email protected]

SOURCE Mercator Advisory Group

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