MetroQuest’s ‘Survey of the Month’ Inspires Planners with Exceptional Online Community Engagement

Share Article

The ongoing blog series highlights exceptional online surveys from top government agencies and planning firms nationwide, showcasing incredible community engagement work and inspiring planning teams with tips to achieve incredible engagement results online.

From a Comprehensive Pedestrian Plan to a unique ‘Rail to Trail’ Feasibility Study to a Long-Range Transportation Plan (LRTP), the Survey of the Month blog series affirms how online surveys can be used for all types of planning projects to achieve incredible public engagement.

Digital surveys have come to the forefront of community engagement in the new normal and are a critical part of the planner’s public engagement toolbox. This May, award-winning government software company MetroQuest introduced ‘Survey of the Month’, a monthly blog series that showcases an exceptionally well-done example of an online survey for public participation on urban and transportation plans!

Government agencies and planning firms of all sizes trust MetroQuest to deliver delightful online surveys that promote great community engagement online. With visually rich and gamified surveys, MetroQuest enables planners to educate the public about complex planning topics in a fun and engaging way, helping to increase participation to 1000s in the community, gather more informed public input from a diverse group online, and develop plans that truly meet the needs of their communities.

The blog series features success stories from agencies like North Carolina Department of Transportation (NCDOT) and firms like Michael Baker International (MBI), covering the story of the projects as well as the steps the team took to get widespread input from the community, gathering data that allowed them to report to decision-makers with confidence. The series aims to inspire planners and educate modern planning teams on achieving exceptional online engagement success using learnings from real-life case studies.

From a Comprehensive Pedestrian Plan to a unique ‘Rail to Trail’ Feasibility Study to a Long-Range Transportation Plan (LRTP), the Survey of the Month blog series affirms how online surveys can be used for all types of planning projects to achieve incredible public engagement. Every post outlines how the featured agency or firm developed a delightful online experience to engage a wide range of stakeholders, providing you with the story behind the study and the anatomy of the online survey. MetroQuest’s Norma Hogan, Customer Experience Team Lead, also compiles key takeaways from each project based on her experience with hundreds of successful surveys, listing practical tips at the end of each post to provide you with proven strategies that will help you succeed.

For instance, in December’s Survey of the Month, MetroQuest highlights Michael Baker International’s online success with an LRTP for Northeastern Pennsylvania. The firm crafted a delightful survey in conjunction with The Northeastern Pennsylvania Alliance (NEPA) for the Metropolitan Planning Organization (MPO) of the region. The team created a survey that distills complex material into bite-sized pieces of information by initially presenting high-level priorities and associated strategies, before asking for geo-spatial input on a map. The article covers how the firm effectively used interactive exercises to yield high participation and collect quantifiable data, ultimately helping the team to understand what the public’s vision for the future of transit in the area.

Check out MetroQuest’s Survey of the Month series to get inspired and learn how to facilitate exceptional community engagement for your next planning project!

About MetroQuest 

MetroQuest is North America’s #1 online survey platform for public engagement in transportation and urban planning. Government agencies and planning firms of all sizes trust MetroQuest to engage thousands of people with delightful surveys that obtain informed input and actionable results to get plans approved. 1000s of public engagement practitioners attend MetroQuest’s webinars each month, gaining AICP CM Credit and driving forward the conversation around community involvement. 

For more information about MetroQuest, visit https://www.metroquest.com/. 

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Grace Cheung
MetroQuest
+1 855 215 0186
Email >
@MetroQuest
Follow >
MetroQuest Software
Like >
Visit website