First Due has been selected by MDHHS as Michigan's new statewide electronic Patient Care Reporting (ePCR) vendor, rolling out in January 2025. This cloud-based solution replaces the state-managed model, enabling streamlined compliance, enhanced data quality, and advanced Fire and EMS capabilities.
NEW YORK, Jan. 28, 2025 /PRNewswire-PRWeb/ -- First Due, the leading cloud-based emergency response and records management platform for EMS, has been chosen by the Michigan Department of Health and Human Services (MDHHS) as the statewide vendor for Electronic Patient Care Reporting (ePCR). This partnership will enable seamless EMS data submission for Michigan agencies, making First Due the default statewide patient care reporting solution.
"We're excited to partner with MDHHS to deliver agencies across the state our modern, cloud-native ePCR and EMS solutions," said Andreas Huber, Co-Founder and CEO at First Due. "Agencies will now have the ability to run their entire operation end-to-end on one modern system – a massive upgrade from what they've been using."
The rollout begins in January 2025, aiming to transition Michigan EMS agencies to the First Due platform by year-end. This system replaces the state-managed reporting model, offering a flexible platform that centralizes compliance while decentralizing operational control. "By combining our-best in-class ePCR and flexible state compliance functionality, we enable providers to spend less time completing reports, better quality data for the state, and ultimately a higher level of care to patients in Michigan," said Toby Ritt, VP of Sales at First Due.
First Due's platform stands out for its ability to implement critical systemwide changes rapidly. Updates like schematron modifications can be deployed in minutes, enabling agencies to adapt quickly to evolving needs. "The State of Michigan selected the First Due platform for our office and the MCAs due to their exceptional commitment to understanding our unique needs and delivering a tailored solution," said Emily Bergquist, Division of EMS and Systems of Care at MDHHS. "This capability is expected to enhance data quality and reduce data loss - two mission-critical priorities for MDHHS."
In addition to its ePCR module, First Due is a market leader in delivering an AI-powered, unified platform that meets the diverse needs of agencies managing both fire and EMS operations. The platform integrates advanced tools, including scheduling and personnel management, asset and inventory tracking, medication management, fire prevention workflows, and other mission-critical features. Enhanced by a robust data and analytics toolset, this comprehensive solution empowers agencies to focus on their mission with data-driven decision-making and seamless collaboration.
As First Due expands its reach, it remains committed to providing innovative tools that promote better service delivery, improve safety, and streamline operations for communities nationwide.
To learn more about First Due's statewide EMS solution and its full suite of fire and EMS tools, visit www.firstdue.com.
About First Due:
First Due is an industry-leading provider of cloud-based emergency response, fire, and EMS software. Built to modernize the way public safety agencies operate, First Due's solutions span everything from incident reporting and data management to community engagement. First Due was recognized in 2024 by Fast Company as one of the "Next Big Things in Tech," honored on the Inc. 5000 list for three consecutive years as the fastest-growing fire and EMS software provider, and named one of the GovTech 100 innovators for state and local government in 2025.
Media Contact
Ron Kanter, First Due, 1 5164284323, [email protected], www.firstdue.com/
SOURCE First Due
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