INDIANAPOLIS, Oct. 9, 2018 /PRNewswire-PRWeb/ -- MOBI, a Mobility Management Software (MMS) company that enables enterprises to centralize, comprehend, and control their connected device ecosystems, today announced that Rosie will join its existing family of Mobots™ to help customers optimize mobile spend. Rosie joins the family of four existing Mobots™: Audrey, Johnny, Otto, and Mikey, who were first deployed in December 2017.
Rosie, MOBI's first completely autonomous bot, will automatically check customers' accounts five days before a carrier billing period closes for excessive data usage and trends that could or already have resulted in overage charges. If an overage does or will exist after Rosie's prescriptive and predictive analytics are applied, the bot will automatically increase the line's data pool to prevent overspend.
"What's unique about Rosie is she's proactive versus reactive," said Ian Runyon, VP of Product at MOBI. "Rosie is able to use predictive and prescriptive analytics to deliver optimization for our customers through cost avoidance. Rosie eliminates the stress of monitoring individual employee data usage and automatically acts to prevent any possible overages or inflated bills at the end of the month."
Every day, MOBI facilitates more than 7,500 customer interactions, processes more than 4,600 mobility-related activities, and performs more than 2.5 million monthly billing data transformations. MOBI's robotic family was created to help enterprise mobility initiatives save time and automate repetitive tasks. Each Mobot™ is fueled by intelligent technology and aims to facilitate predictable, accurate, and more efficient interactions for MOBI's customers. Since the launch of Mobots™, MOBI has been able to automate more than 40 percent of monthly management tasks and support requests.
"We created Mobots™ last year to extend our existing team by freeing employees of repetitive, time-consuming tasks to put more time back in their days," said Josh Garrett, president and co-founder of MOBI. "By adding Rosie to our Mobots™ family, we're better positioned than ever to help our employees and better serve our customers."
About MOBI
MOBI is an MMS company enabling enterprises to centralize, comprehend, and control their connected device ecosystems. Our industry-leading cloud software saves your program money and satisfies all global enterprise needs. Learn more about our mobility solutions and software at MOBIwm.com.
SOURCE MOBI
Share this article