My Employment Options Shares Opportunities and Basic Requirements for Working at Home During Quarantine

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Could the COVID-19 quarantine be a Work At Home career turning point?

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Work at Home jobs, including temporary positions, can only grow from here as employers quickly transition employees who used to work in the community

Expertise has never been needed more for those entering the remote job market. Paula Vieillet, President and CEO of My Employment Options, Inc., and her virtual staff across the country have been placing people with disabilities in remote positions for over a decade.

As a trusted partner with large work from home companies, our focus has been helping pre-screen people with disabilities and assessing their aptitude to work remotely. It is different hiring people for work from home positions. Testing is essential and can make the difference between a good hire versus one that is unsuccessful. Customer service and tech support jobs have been the mainstay of the work from home industry.

She said, “Everyone interested in this type of employment must also make sure they have the minimum technical specifications that most employers need.”

Typical Minimum Work at Home Requirements for Customer Service and Tech Support Jobs

High School Diploma/GED and some jobs require college degrees

Have availability to work a set schedule which could include weekends & full-time training hours

Windows PC with minimum 1 GHz to 1.5 GHz processor, 1 GB RAM, 40 GB free space

Excellent computer navigation skills (move between multiple windows and programs)

Type at least 35 words per minute (test your speed at

Existing High Speed Internet access at home (hard wired, no Wireless)

Quiet, noise-free home office space that is free of distractions

Clear speaking phone voice

Clarifying how these jobs translate into positions, Ms. Vieillet said, “When it comes to Customer Service Inbound, this could be tech support, reservations, helping set up gaming systems, explaining benefits, solving billing issues, helping with account issues and taking orders. When it comes to Customer Service Outbound, it might be setting appointments, virtual assistance, returning calls to answer questions or managing people, projects, or cases.”

Since many states have ordered people to stay home because of concern that the COVID-19 Virus will spread, many of the Internet companies are providing free or reduced fees which can help job seekers in getting a home office set up. Telephone companies have some leeway and can sometimes waive or lower fees if asked or bill for the cost of setting up a landline if finances are tight. There are many free on-line services ( to help practice your typing skills, as well as, free computer training and refresher courses. Most work from home jobs do require you to use the computer. Ms. Vieillet added, “You do have to be careful that it is a legitimate work from home job. Many of the scams involve mailing or assembly of widgets that require an upfront fee. Be sure to research on-line what people are saying about this company.”

Once again, businesses borrow best practices from the disability population and accommodations used to help persons with disabilities go back to work such as headsets and ergonomic chairs are now common in most workplaces and required equipment for these positions.


Customer Service-Inbound
Customer Service-Outbound
Technical Support
Clerical/Administrative Assistant
Sales Support
Information Technology
Human Resources

Work At Home means so much more these days since the COVID-19 Virus has required many employers to reduce the number of employees physically in their workplace. Already we are seeing more telehealth, accounting, and professional level jobs as employers transition to a remote workforce.


Jobseekers have more industries than ever to choose from when wanting to work from home.

Federal Government
Telephone and Cable
Disaster Assistance
On-Line Retailers
Computer Companies
High Tech Companies
Video Gaming

“Since these jobs are already in the home,” Ms. Vieillet noted, “these positions can be especially accessible to people with disabilities. For those Social Security Beneficiaries, ages 18-64, who are currently receiving SSDI/SSI benefits, there is a free and voluntary federal program called Ticket to Work that protects cash and medical benefits for those trying to return to the workforce.
“Work at Home jobs, including temporary positions, can only grow from here as employers quickly transition employees who used to work in the community. For jobseekers who have never contemplated working from home, it's great to try.”

For over 2 decades, My Employment Options has been helping SSDI and SSI beneficiaries across 47 States find suitable employment through the federal Ticket to Work Program. This program, which is free and voluntary, provides key benefit protection and incentives for beneficiaries trying to return to work. Free client services include personal employment placement specialists who offer one-to-one job counseling and a staff Certified Benefits Counselor (CWIC) to help with work related SSA benefit questions.

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Lori Barber
Lux214 Media Group
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since: 01/2017
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