NAPCO Launches Live Virtual Technical Support Service for Its Customers

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Refinishers Can Access Free, Live “In-Person” Tech Help from NAPCO Expert While on the Job

NAPCO, Ltd. (North American Polymer Company)

NAPCO, Ltd. (North American Polymer Company)

Customers have always been able to call or email us with questions. Now we are taking it up a notch so we can be there with you on the job virtually!

NAPCO, Ltd. (North American Polymer Company) is excited to announce the launch of its newest service, free live virtual technical support. NAPCO wants its customers to have every opportunity to succeed and work with confidence. As a leading provider of small group refinishing training for both bathrooms and kitchens, the company now leads the industry as the premier provider of virtual technical help for refinishers. NAPCO is the first and only refinishing company in the United States to extend free virtual technical support to its refinishers. Now, more than ever, NAPCO is by its customer’s side on every job.

“As virtual meeting tools like Zoom, GoToMeeting, and FaceTime become increasingly popular, we realized how valuable this tool could be for refinishers on the job that need a second set of eyes or a bit of technical advice,” said NAPCO’s Research and Development and Technical Manager, Steve Zamborsky. “Customers have always been able to call or email us with questions. Now we are taking it up a notch so we can be there with you on the job virtually!”

Technical help from NAPCO for its customers is only a click away. Simply reach out to Steve Zamborsky at NAPCO via email ( or by phone at 800-888-1081, and he will schedule a time to meet virtually. Together, solve technical problems or ask him for advice, tips, or tricks. It is an exciting opportunity to work directly with the experts and solve problems on the job, no matter where you are.

As leaders in the bathroom and kitchen refinishing industry, NAPCO is continually pursuing ways to make our customer’s experience with our products and services even better. NAPCO is rising to the occasion by reinventing technical help for our industry. If a refinisher is on the job and discovers they need some advice on how to apply product or run into an issue that just too difficult to explain over the phone, NAPCO can help. Technical support is always available to customers, allowing them to finish the job smoothly and on time.

Going above and beyond for customers is something NAPCO strives to do regularly. Refinishers should have the benefit of expert advice at their fingertips. Offering this service for free to customers is one more way of making sure professional refinishers are successful in their bathtub and kitchen refinishing businesses.



Since 1979, NAPCO, Ltd. (North American Polymer Company) has provided products, supplies, and training to professional bathroom and kitchen refinishers. NAPCO is headquartered just outside of Chicago, in Skokie, IL, and services all 50 states and five foreign countries. If you are interested in refinishing instead of replacing tubs, tiles, cabinets, or countertops, call 800-888-1081 or visit today.

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