Narmi Powers Greater Alliance Federal Credit Union's New Digital Banking and Digital Account Opening Platform Leveraging Corelation's Keystone Core Banking System

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GAFCU partnered with Narmi to launch an industry leading digital experience across multiple digital channels. This initiative was further accelerated by Narmi’s real-time and deep integration into Corelation’s Keystone core banking system.

“Narmi has made this vision a reality and put our members in the driver’s seat when it comes to managing their finances and controlling their financial stories,” said Glenn Guinto, President and CEO of Greater Alliance.

Greater Alliance Federal Credit Union, a New Jersey-based financial institution with $239M in assets, has successfully launched Narmi’s digital account opening and mobile and web-based banking platform to provide its more than 23,000 members with an elegant, end-to-end digital banking experience. The Bergen and Passaic county credit union uses Corelation’s Keystone core system and is the latest addition to Narmi's growing list of digitally-minded customers. Narmi launched all products simultaneously and on time, allowing for a seamless transition to a digital-first growth strategy for GAFCU.

Since 1937, established from humble origins primarily to serve teachers and their immediate families, Greater Alliance has expanded its field of membership and grown into a premier community credit union in New Jersey fully committed to the financial lives of the families, businesses, and communities they serve. With this expansion and quickly evolving member expectations, the forward-thinking credit union chose to partner with Narmi to deliver a world-class, end-to-end digital banking experience to better support their fast-growing member base.

“A few years back, we decided that Greater Alliance is an experience provider first, that happens to provide financial services to our membership. What does this mean? It means, we wanted to bring a laser focused and personalized approach to every digital interaction we have with our membership. We knew that in order to do this we needed a partner that could deeply integrate with Corelation's Keystone core banking system.” said Glenn Guinto, President and CEO of Greater Alliance. “Narmi has made this vision a reality and put our members in the driver’s seat when it comes to managing their finances and controlling their financial stories.”

With Narmi, members can now open accounts in less than 2.5 minutes and experience an intuitive, omni-channel and user-centric digital banking platform all at once. A cloud-native and API-driven ecosystem allows Greater Alliance to seamlessly integrate with leading fintech solutions and have greater control over their product roadmaps – keeping them ever competitive all the while deepening member relationships.

Highlights of the Narmi suite include:

  • An account-opening experience that drives conversions with a familiar e-commerce interface
  • Industry-leading identity decisioning capabilities that drastically reduces manual review time
  • Personal financial management tools that help members budget and better understand their spending habits
  • Granular control and security measures to give members peace of mind: Corelation Keystone’s real-time alerts, instant - account verification, person-to-person payments, bill pay, and mobile deposits
  • Access to the best of fintechs such as BillShark and Lemonade with the Narmi AppXchange to help members control their - financial stories all within the Greater Alliance experience.

“When assessing digital banking providers, Narmi was the obvious partner of choice who aligned with not only our mission but showed us their earnest commitment to dependability,” said Ron Amar, Director of Core Services at Greater Alliance. “Transitioning to a new digital banking platform is no small task. Throughout the implementation process, the Narmi team dedicated their utmost attention to setting up our internal support staff for success from day one. They walked us through the entire implementation plan from start to finish and ensured we could launch with full confidence.”

“We couldn’t have asked for better partners than the team at Greater Alliance. Their forward-thinking mindset and deep commitment to their members has been made evident throughout this process and is what ultimately made this launch such a success,” said Nikhil Lakhanpal, Co-Founder of Narmi. “Digital led growth is paramount for any financial institution over the next decade and GAFCU has clearly made that commitment. While I’m incredibly excited about their launch, I’m even more excited about the next decade worth of features and functionality we will add to their banking experience.”

About Narmi
Narmi builds enterprise solutions across consumer digital banking, business banking and digital account opening. Financial institutions work with Narmi to be leading digital organizations, go to market faster with industry-leading functionality and better compete with megabanks, challenger banks and neobanks. With a particular focus on openness, Narmi's open framework allows financial institutions to build their own extensions and features onto the base platform to cater to their needs. Today, Narmi powers financial institutions with billions of dollars of assets and helps move millions of dollars between financial institutions on a daily basis. https://narmi.com/

About Greater Alliance Federal Credit Union
Since 1937, Greater Alliance Credit Union has pursued the vision “To provide the highest quality financial services, through commitment to excellence and financial strength, exceeding the expectations of our members and employees through financial education and commitment to community support”. We want to be the financial institution that our members choose first, use the most and grow with throughout their lives. Greater Alliance Federal Credit Union offers retail banking as well as consumer mortgage. Greater Alliance serves more than 23,000 members across 3 locations in the counties we serve. http://www.greateralliance.org

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Audrey Song
Narmi
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