New 15Five Study Shows Managers Don’t Have the Structure to be Effective

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Report finds 84% of managers believe they’re giving employees the support they need, yet only 69% of employees agree

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“Today, there’s a significant gap between what leaders believe motivates their people and what people actually need to stay motivated,” said Shane Metcalf, Chief Culture Officer of 15Five.

15Five, a leading people and performance platform, released the 15Five 2020 Workplace Report, an annual report of the latest workplace trends. The report found three main issues: managers believe they are much better at managing than direct reports do, managers don’t have the right tools, and managers have found it more difficult to perform their job effectively during the pandemic. When not addressed, these issues negatively impact organizations.

“Today, there’s a significant gap between what leaders believe motivates their people and what people actually need to stay motivated,” said Shane Metcalf, Chief Culture Officer of 15Five.

The report’s insights include:

  • 63% of managers are finding it more difficult than usual to perform their job effectively during the pandemic; this feeling increases with responsibility.
  • Only 47% of employees feel their one-on-ones are helpful, compared to 74% of managers.
  • Those with monthly or less frequent one-on-ones are 1.4 times more likely to say they are currently looking for a new job than as those with at least weekly one-on-ones.
  • Direct reports who have one-on-ones at least weekly exhibit more of a growth mindset than those who have less frequent interactions with their managers and are more likely to be constantly striving for personal growth (86% vs. 78%).

“To remain successful, managers must build strong relationships with their direct reports, as that’s actually what can drive engagement, performance, and retention,” said Metcalf. “It’s up to the organization to invest in their managers and provide the right tools for teams to succeed. 15Five’s holistic solution instills the day-to-day habits that ultimately create highly-engaged and high-performing organizations.”

The report is based on 750 full-time U.S. managers and 750 full-time U.S. independent contributors. Overall, the report shows that many managers don’t have the tools and habits needed to lead their teams to success. What managers really need to drive immediate results is a structure for building strong relationships with their direct reports. View the entire report here.

About 15Five
15Five is a leading people and performance platform that instantly upgrades each and every manager. Combining employee engagement, continuous performance management, and manager effectiveness software with education, services, and community, 15Five provides a holistic solution to create highly engaged and high-performing organizations. With features that include the Check-In, Objectives (OKR) tracking, recognition, 1-on-1s, the Best-Self Review®, and engagement surveys, our evidence-based solution deepens the connection between employees, managers, and peers by empowering transparency, meaningful conversations, and effective feedback. Over 2,200 forward-thinking companies use 15Five to bring out the best in their people, including Capital One, Credit Karma, WPEngine, and HubSpot.

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Michelle McCourt
15Five
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