New Survey from Updox Shows Providers Rank Running a Profitable Practice as a Top Priority Second Year Running

DUBLIN, Ohio, Feb. 8, 2022 /PRNewswire-PRWeb/ -- Updox, an EverHealth brand and complete healthcare communication solution for in-person and virtual care, today released results of a recently released survey designed to determine healthcare practice priorities in 2022 and how paperless and virtual care solutions have impacted practices amidst the COVID-19 pandemic. The results include data from more than 900 healthcare providers across a variety of specialty practices and highlights the evolving needs of providers, the role that healthcare technology has played over the last year, and providers' plans for leveraging various health IT solutions moving forward.

Healthcare practices continue to feel pressure from the ongoing pandemic. Independent physicians lost up to $158 billion from 2020 to 2021 and 7 out of 10 healthcare workers say they feel burnt out. At the same time, patients expect an increasingly convenient, consumer-like experience from their providers. Healthcare practices are thus more focused than ever on enhancing the patient experience while also reducing costs and potential burnout.

Heading into 2021, profitability was the primary goal for healthcare practices. With over 39% of providers ranking this as their top priority, it is clear that increasing profitability remains a key focus. When asked about their priorities for 2022, over a quarter (25.7%) of healthcare practices ranked running a profitable practice as their number one priority. Additional practice priorities included improving patient satisfaction (32%), improving patient outcomes (21%), spending less time doing paperwork (12.34%), and improving staff satisfaction (5.65%).

"Just as patient expectations have evolved throughout the pandemic, so have practice priorities. While we saw a slight shift in where practices are focused, it is no surprise that running a profitable practice remains a top goal," said Zach Zettler, president of Updox. "When it comes to improving a practice's bottom line while meeting goals for patient and staff satisfaction, data shows that utilizing Updox solutions like eForms, eFax and more can have a major impact. At large, running a paperless practice can reduce costs, allow providers to gain more hours in the day, and channel saved resources toward more value-driven initiatives, such as spending more time with patients."

Additional survey findings include:

• When it comes to billing and cash flow, optimizing / maximizing practice revenue is the most important practice in 2022 (34.80%)
• The majority of practices (41%) are saving up to 15 hours per week by leveraging paperless solutions like eFax and eForms while 11% are saving more than 25 hours per week
• Over a quarter of surveyed practices (27%) reported saving up to $500 per month by leveraging eForms and 9% saved up to $1000 per month

For additional data, analysis and information on how healthcare practices can achieve greater ROI by implementing a paperless practice, download Updox's new resource: '3 Ways to Achieve Your Practice's New Year's Resolutions.'

For additional updates and information from the company, please visit http://www.updox.com or follow @updox on Twitter.

About Updox
A complete healthcare communication platform for in-person and virtual care, Updox offers one consolidated inbox for healthcare providers to manage the entire patient journey and office productivity. Through an all-in-one platform, Updox provides a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue. Headquartered in Dublin, Ohio, Updox, an EverCommerce company, is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 560,000 users and 210 million patients. Updox customers also benefit from an engaged user community for benchmarking, idea exchange and networking. Learn how we simplify the business of healthcare. Visit http://www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

About EverHealth and EverCommerce
EverHealth, an EverCommerce (Nasdaq: EVCM) brand, provides end-to-end SaaS solutions to over 72,000 health care providers to help modernize the patient experience, improve health care outcomes, and streamline practice administration. EverHealth solutions include practice management, behavioral health, electronic health records, patient solutions and communications, and payment solutions. EverCommerce is a leading global service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 600,000 service-based businesses EverCommerce specializes in Home, Health, and Fitness & Wellness Services industries through its EverPro, EverHealth, EverWell and EverConnect brands.

Media Contact

Taylor Callis, ARPR on behalf of Updox, 855-300-8209, [email protected]

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SOURCE Updox