New Whitepaper: Distribution Company Uses Automation to Improve Freight Claims Processing

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iNymbus has released a whitepaper detailing how robotic automation can be used to solve traditional claims processing issues

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Most large shipping carriers lack user-friendly portals causing headaches among A/R employees. Robotic functionality can help to alleviate the common stressors of processing traditional freight claims.

iNymbus has released a new whitepaper on how retail distributors can solve freight claims issues by eliminating tedious processes and improving company-wide efficiencies. “How to Automate Shipping Carrier Freight Claims Processing” describes how traditional manual claims processing can be a frustrating, time-consuming task.

D&H Distribution was long-faced with issues in processing freight claims using conventional techniques. Navigating various systems and managing confusing user-interfaces were some of the challenges they encountered on a daily basis.

iNymbus CEO and founder Sreedhar Narahari says, “Most large shipping carriers lack user-friendly portals causing headaches among A/R employees. Robotic functionality can help to alleviate the common stressors of processing traditional freight claims.”

The distribution company discovered they were expending an exorbitant amount of resources on time-consuming, repetitive tasks. The use of robotic process automation technology provided an immediate impact on the company through a reduction of manual functions. As such, employee productivity soared as employees refocused their energy on higher priority tasks.

“Our robotics technology operates at speeds 30 times faster than an average human. These robots can resolve, dispute, and submit thousands of claims in a single day. The end result is a drastic increase in manpower and resources available for other functions.”

The iNymbus whitepaper thoroughly explains how one organization was able to implement solutions that improved their freight claims processing abilities. The company was able to decrease manual efforts while simultaneously increasing profits. The same robotics process automation techniques can be used by any supplier, distributor, or manufacturer to improve upon existing organizational efficiencies.

Get the FREE iNymbus whitepaper to see how automation can help solve common manual claims processing issues.

About iNymbus
iNymbus provides a service to resolve retailer and shipper claims automatically, including shortages, chargebacks, pricing, and returns. Additionally, iNymbus supports suppliers, distributors, and manufacturers with return variance analysis reporting and recon (debit and credit matching). iNymbus utilizes cloud robotic process automation and AI in a service cloud which means no software implementation for its customers. To learn more, visit inymbus.com.

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Rebecca Gonzalez
iNymbus
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