Nuvola Partners with Kairos to Bring Facial Recognition to the Hospitality Industry

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Innovative hospitality software developer collaborates with cutting-edge artificial intelligence company to elevate the guest journey.

Nuvola, pioneers of custom-designed service optimization and guest engagement software, announced today the addition of Kairos by Nuvola to its suite of hospitality-focused solutions. The first hospitality software company in the U.S. to offer facial recognition technology, Nuvola partnered with Kairos, a leading facial recognition company, to create a unique, AI-backed solution that expedites and personalizes a guest’s experience from check-in to departure. Layered with added security capabilities, the exclusive solution will reduce wait times during transactional moments that require name recognition throughout the guest journey.

“Our mission is to bring new technologies to the world of hospitality that can be used as a solution to ease ongoing industry-wide focus points by enhancing operational aspects like security and providing a frictionliess experience for each different guest touchpoint,” said Juan Carlos Abello, Nuvola CEO. “Facial recognition software is a game changer for the industry. By introducing Kairos by Nuvola into the guest journey, our customers will be able to create a heightened level of personalized service and open up a new realm of service options.”

Hospitality partners who deploy Kairos by Nuvola will expedite their check-in and check-out processes, reduce time spent during transactional moments, enhance security practices, and significantly elevate the overall guest experience. Created by Kairos, the facial recognition software will be fully integrated into Nuvola’s comprehensive optimization system and will be supported by best-in-class security camera hardware.

“We’re thrilled to partner with Nuvola to bring our software to the hospitality industry,” said Mary Wolff, Chief Operating Officer Kairos. “We’re excited to see the hospitality industry leverage the benefits of facial recognition. Through our partnership with Nuvola, we’ll be ushering in a new era of innovation to improve and optimize the guest experience.”

For more information on Kairos by Nuvola, please visit or email sales(at)mynuvola(dot)com.

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