Occam Health Services Virtual Nurse and Patient Support – critical assistance for the most vulnerable patients

Share Article

Virtual and digital support meet at the crossroads of a crisis

News Image
Our Virtual Nurse and Patient Support platform uses a multichannel approach that allows a quick and seamless pivot from in-person delivery to virtual, personalized support.

The fact is now unavoidable: The Coronavirus is an equal-opportunity pandemic that dispassionately infects – and kills. The immunocompromised are at greatest risk, but in a cruel twist, efforts to flatten the curve, such as social distancing, are also endangering their lives.

Patients receiving complex medications and treatments face closed doctors’ offices, delayed treatment, and a lack of education and support – not to mention concerns about what happens if they are diagnosed with COVID-19.

Keeping these vulnerable patients secure during an effective shutdown is a moral imperative that Occam Health Services addresses with a cloud-based, telehealth connection between the patient, provider, caregiver and supplier.

Our Virtual Nurse and Patient Support platform uses a multichannel approach that allows a quick and seamless pivot from in-person delivery to virtual, personalized support. Nothing is sacrificed in the conversion. The patient remains at the center of a telehealth experience that is live, compassionate and in real time.

A nationwide virtual nurse team provides patients with immediate high-touch contact during every aspect of their treatment – from staying on schedule with their medication to training on self-administration – while their physician and office staff continue providing critical prescription oversight and care support.

We are committed to helping patients feel confident in an unsettled time with a full range of support services that ensure the delivery and continuity of their medications at every stage, from provider to distributor. Our support services include a call center for questions, delivery and reimbursement assistance, financial services and affordability guidance, and so much more.

For the manufacturer, we provide a robust communication platform with a broad range of services: valuable mechanisms for providing feedback, prescriber outreach to review product features, and syncing your sales and product teams with real-time field data integration and analytics, including integration with Veeva and Salesforce.

With Occam Health Services Virtual Nurse and Patient Support, the patient’s treatment journey can be maintained in these uncertain times. Every day, at every step, patient needs are addressed by a passionate team in ways that are empathetic, life validating and compliant.

Occam Health Services – at the intersection of healthcare and humanity.


About Occam Health Services

Occam Health Services is a hub services company serving the specialty and biologic pharmaceutical industry. The company was founded and is managed by industry experts with over 50 years of combined experience in pharmaceutical support services. Occam Health was created to provide an independent, patient-centric support model free from PBM/wholesale ownership conflicts, giving them the ability to focus on the client and their individual patients. For more information, please visit http://www.OccamHealth.com or email info@OccamHealth.com.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Michelle Garvey
Visit website