Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

OnSeen Releases LiveClaims v2.0 to Further Streamline the Claims Management Workflow For Property & Casualty Insurers

Woodville Mutual and Pike Mutual Upgrade to LiveClaims v2.0 to Seamlessly Connect Their Claims Managers, Independent Adjusters, Policyholders and Insurance Agents


News provided by

OnSeen

Feb 27, 2019, 08:00 ET

Share this article

Share toX

Share this article

Share toX

OnSeen LiveClaims 2.0 for P&C Insurers
OnSeen LiveClaims 2.0 for P&C Insurers

COLUMBUS, Ohio, Feb. 27, 2019 /PRNewswire-PRWeb/ -- OnSeen, Inc. announced today that it has released v2.0 of its LiveClaims Solution. LiveClaims connects all parties involved in the claim processing workflow in real-time through an affordable, easy-to-use, mobile-web platform. The new version of LiveClaims focuses on: (1) extending the benefits of its mobile claims adjustment solution to P&C insurers' policyholders, (2) enhancing LiveClaims API to make it easier to integrate with insurers' existing policy and claims management systems, and (3) implementing additional functionality in the Claims Manager Console and Adjuster Mobile App to drive increased process efficiency and LAE reduction. Based on its SaaS delivery and activity-based pricing model, independent, mutual, regional and specialty insurers, like Pike and Woodville, are able to access OnSeen's robust claims management technology at a price point within their reach.

Unfortunately for insurers, there are many, disconnected parties involved in the claims process, including claims managers, FNOL call center reps, adjusters, policyholders, agents and contractors. The result is an inefficient, manually intensive process that produces a mountain of redundant emails, texts, voicemails and forms that are exchanged in a chaotic, uncontrolled fashion between the involved parties. The inevitable result is an inefficient and expensive claims adjustment process, and uninformed and frustrated policyholders. These challenges are magnified exponentially during disasters and catastrophes when hundreds or thousands of claims occur within a short period of time in a relatively small geographic region.

“One of our big goals for 2019 is to make the claims management experience better for our policyholders,” said Jim Silver, Treasurer/Secretary of Pike Mutual. “The LiveClaims 2.0 Policyholder Portal is the cornerstone of our initiative to improve our policyholder experience and satisfaction.”

Post this

"Our claims management process prior to OnSeen was largely manual and not as efficient as we would have liked, with lots of redundant emails, texts and phone calls flying around in all directions," said Andrew Younker, COO of Woodville Mutual. "We are excited to upgrade to LiveClaims 2.0 so we can continue to improve the efficiency of our claims adjustment process, lower our LAE, and increase the productivity and effectiveness of our independent adjusters."

According to an Accenture's Claims Customer Survey, 83 percent of policyholders who have a bad claims experience plan to switch to a new insurer. One of LiveClaims v2.0's principal objectives is to help insurers improve the claims experiences of their policyholders by: (1) making it easy for them to file their claim, (2) processing policyholder claims faster, and (3) keeping them informed and up to date on their claim status in real time.

"One of our big goals for 2019 is to make the claims management experience better for our policyholders," said Jim Silver, Treasurer/Secretary of Pike Mutual. "The new Policyholder Portal being rolled out with v2.0 of OnSeen's LiveClaims Solution is the cornerstone of our initiative to improve our policyholder experience and satisfaction."

About OnSeen:
OnSeen is a Mobile Workforce Management (MWM) solution. Its command and control platform for mobile workforces and teams helps organizations coordinate their people, places, and things. The OnSeen mobile team solution connects all the stakeholders involved in a remote field process (e.g. home office management, field staff or contractors, customers, partners). With OnSeen, managers can dispatch, monitor, and task their remote team members, provide real-time status updates to all stakeholders with a vested interest in the process, and facilitate tightly integrated collaboration across their remote teams. OnSeen currently serves the insurance, government, and transportation sectors. The common thread among clients in these verticals is a need for a tool that provides real-time situational awareness, resource allocation, intelligent routing, workforce collaboration and communication for their inherently mobile teams.

About Woodville Mutual:
Woodville Mutual originated 1859 providing fire insurance to rural home and farm owners in its local tri-county area. Today, Woodville Mutual is an established property insurance company serving policyholders across the state of Ohio via its independent agency force and continues to provide reliable protection for people's homes, property, and future.

About Pike Mutual Insurance Company:
Dedicated to service since 1878, Pike Mutual offers Ohio residents quality Home, Mobile Home, Farm, and rental property insurance products marketed through independent agencies currently located in southern, central and northeastern Ohio. Pike Mutual combines the casualty products and services provided by Wayne Mutual Insurance Company to provide premier property/casualty coverage for your Farm, Home, Mobile Home and personal property.

SOURCE OnSeen

Modal title

OnSeen LiveClaims 2.0 Overview
View PDF
OnSeen LiveClaims 2.0 Overview
OnSeen LiveClaims 2.0 Overview

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.