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Ontrack Assists Those Affected by Hurricane Florence

Ontrack is doing its best to help those that have lost everything as a result of Hurricane Florence.


News provided by

Ontrack

Sep 21, 2018, 10:00 ET

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Water damaged HDD
Water damaged HDD

MINNEAPOLIS, Sept. 21, 2018 /PRNewswire-PRWeb/ -- As the aftermath of Hurricane Florence's destruction is unveiled and people start to gather their belongings and rebuild their lives, Ontrack, a subsidiary of KLDiscovery, is doing its best to help those that have lost everything.

Residents and businesses who have been impacted by Hurricane Florence in Virginia and North and South Carolina will receive a 50% discount off Ontrack's data recovery services. In addition, all clients will receive free shipping and an initial evaluation of their damaged media. Ontrack has the tools and expertise to recover from any type of flood-damaged device.

The devastation caused by Hurricane Florence is truly heartbreaking. We send our sincere condolences to the families of those that have lost their lives

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Ontrack has been helping victims of natural disasters recover their business-critical and sentimental data for 30 years. Only last month, Ontrack helped clients recover lost data caused by the Canadian and California wildfires and the heavy flooding across the East Coast of the United States.

"The devastation caused by Hurricane Florence is truly heartbreaking. We send our sincere condolences to the families of those that have lost their lives," said Chris Weiler, President, and CEO of KLDiscovery. "The team at Ontrack want to do everything they can to help those affected reduce the amount of loss suffered, whether that's recovering treasured memories or business-critical information. Recovering data is what Ontrack does best, and being able to offer discounted services in such a time of need is a must."

For more information on this offer and to schedule a free collection of an affected device, visit https://www.ontrack.com/services/data-recovery/natural-disasters/ or contact Ontrack at 800-872-2599.

TIPS: Ontrack recommends that those fearing loss of their vital information should consider the following advice:

  • Never assume that data is unrecoverable, no matter what it has been through
  • Never attempt to plug in, charge or turn on water-damaged devices
  • Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged
  • Never attempt to dry water-damaged media by opening it or exposing it to heat, such as from a hairdryer
  • Do not attempt to operate visibly-damaged devices
  • For mission-critical situations, DO NOT DRY the media. Contact a data recovery professional before any attempts are made to reconfigure, reinstall or reformat.

For additional tips on shipping your device, contact a data recovery professional.

About Ontrack
Ontrack provides technology-enabled services and software to help law firms, corporations, government agencies, and consumers solve complex data challenges. Part of the KLDiscovery brand, Ontrack provides market leading data recovery for any type of media – hard drives, SSD, server, RAID, virtual, cloud, mobile, tape, NAS/SAN/DAS, laptop, desktop computers, and Apple devices. Additionally, through proprietary technologies and expert services around the globe, Ontrack helps clients with email extraction, tape management, and data destruction.

SOURCE Ontrack

Related Links

https://www.ontrack.com/

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