By integrating OnviSource Extracta™, an advanced screen capture, data extraction, and process analytics platform, Growth Strategy can automate workflow mapping, optimize business processes, and enhance operational efficiency. This strategic alliance allows Growth Strategy to deliver faster, data-driven insights while reducing costs, ensuring businesses achieve sustained improvements and long-term success.
DALLAS, Feb. 25, 2025 /PRNewswire-PRWeb/ -- OnviSource, a leading provider of AI-driven Intelligent Transformation solutions with innovative analytics and automation capabilities, announced today the deployment of its Extracta Desktop Transaction and Process Analytics SaaS to Growth Strategy, a specialized Canadian consulting firm specializing in streamlining and optimizing business operations. This collaboration is part of a strategic alliance between the two companies and marks a significant milestone in advancing how businesses analyze, optimize, enhance, and automate their internal processes.
Growth Strategy has long been recognized for their hands-on approach to operational improvement, involving consultants working directly with their client's employees to map out step-by-step workflows. Ultimately, they help businesses implement effective systems and ensure employees adopt them to drive company-wide performance. This method provides valuable insights but requires substantial time and resources. By integrating OnviSource's leading desktop analytics solution, Extracta™, Growth Strategy can now automate this process, delivering faster, more accurate, and scalable results, and the opportunity to utilize Extracta on an ongoing basis for clients.
OnviSource's advanced screen capture, data extraction and process analytics platform enables Growth Strategy to:
- Automate workflow mapping that replaces manual observation with automated data collection and analysis to capture detailed process workflows.
- Continuously gauge improvements in efficiency, productivity, and compliance, providing actionable insights in real time.
- Deliver precise recommendations and measurable results for their end clients.
- Significantly reduce the personnel time and expenses of their consulting services
At the conclusion of Growth Strategy's consultation engagements, end customers have the option to retain screen capture and desktop analytics to maintain visibility and advanced insights over employee processes and workflows, ensuring continued improvement and operational transparency.
"We've always taken pride in our ability to streamline and improve business operations through direct engagement with our clients. By integrating advanced desktop analytics and process automation from OnviSource, we're elevating our capabilities, delivering greater efficiency, actionable insights, and faster ROI with less effort and time from all parties," noted Jean-Eric Plamondon, CEO of Growth Strategy. "When a business operates with solid systems and streamlined processes, leadership can shift its focus from daily inefficiencies to bigger opportunities – expanding into new markets, developing new product lines, and driving sustainable growth."
"Our partnership with Growth Strategy reflects a shared commitment to empowering businesses with innovative tools and methodologies to improve operational efficiencies," said Francisca Crous-Alegria, COO at OnviSource. "By integrating Extracta and intelligently automating their process evaluation, analysis, and optimization approach, Growth Strategy can deliver unparalleled value to their clients while setting a new standard for operational excellence."
About Growth Strategy
Growth Strategy partners with established companies that are ready to scale but are held back by inefficient processes, unreliable data, and disconnected software systems. Rather than chasing trends, Growth Strategy focuses on fundamental, practical solutions–prioritizing simplicity over complexity and ensuring that businesses implement systems their employees will actually use and maintain. Their approach is hands-on and results-driven, delivering tailored debriefs instead of generic reports and equipping clients with pragmatic, high-impact solutions–rather than industry-status quo tools –along with the training and resources needed to turn operations into a well-oiled, scalable business.
About OnviSource
OnviSource is a global innovator delivering intelligent transformation for contact centers and enterprises through the power of applied artificial wisdom. We enable organizations to achieve excellence in the three most impactful areas of any business – workforce performance, customer loyalty, and business productivity. Our AI-driven analytics and automation solutions provide actionable knowledge, deeper insights, and applied wisdom enriched with human qualities and wisdom. OnviSource solutions connect, unify, analyze, and automate contact center and enterprise data and processes to bring together a holistic view of the business and operation for improved CX and overall customer lifetime value, enhanced employee performance and engagement, and increased business productivity. All tailored to fit customers' business: functionally, operationally, financially, and emotionally.
Media Contact
Heather Turbeville, VP of Enterprise Solutions, OnviSource, 1 469.241.9200, [email protected], www.onvisource.com
SOURCE OnviSource
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